We are looking for an experienced Office Administrator to join our team, working on a hybrid basis from our London office and from home. In this role you will be a key member of our Administration function, contributing directly to our goals and working closely with talented colleagues across the business.
This is a hands-on role with real ownership and impact. You will apply your skills in Administration, MS Office and Scheduling to solve interesting problems, ship work you can be proud of and help us raise the bar for what we do. You will collaborate with cross-functional teams, share your ideas openly and have the support you need to do your best work and grow along the way.
You will bring around 4 to 7 years of relevant experience and strong, practical knowledge of Administration, MS Office and Scheduling. Just as important are clear communication, sound judgement, attention to detail and the ability to collaborate effectively with people across different teams and backgrounds.
Within your first few months, you will get up to speed with our products, processes and people, build strong working relationships across the team, and begin taking ownership of your own work. Over time, you will have the opportunity to deepen your expertise, take on broader scope and grow your career with us as the company continues to scale.
In return, we offer a supportive, inclusive and collaborative environment, competitive pay, meaningful benefits and the chance to do work that genuinely matters. We care about our people, invest in their growth and want everyone here to be able to do the best work of their careers.
If this sounds like you, we would love to hear from you. Pulse Global is an equal-opportunity employer: we welcome applicants of all backgrounds and are committed to building a diverse team and an inclusive workplace where everyone can thrive. Apply today and tell us why you would be a great fit.
Responsibilities
As a Office Administrator at Pulse Global, you will play a central role within our Administration function and take ownership of a broad and varied set of responsibilities. Working alongside a collaborative, motivated team, your day-to-day duties will include, but are not limited to, the following:- Prepare operational reports and provide clear updates to management and stakeholders.
- Lead, train and support team members to deliver consistent, reliable results.
- Identify bottlenecks and inefficiencies, and design and implement process improvements.
- Coordinate across internal teams, suppliers and partners to deliver on commitments and timelines.
- Monitor key performance indicators and take corrective action to keep operations on track.
- Maintain rigorous standards of quality, safety, compliance and documentation.
- Drive a culture of continuous improvement, accountability and customer focus.
- Ensure adherence to standard operating procedures and continuously refine them.
- Support planning, budgeting and resource allocation for the function.
- Negotiate with and manage vendors, contractors and service providers.
- Oversee day-to-day operations and ensure processes run smoothly, efficiently and to a high standard.
- Manage inventory, resources and scheduling to balance cost, service and quality.
- Contribute actively to a positive, inclusive, supportive and collaborative team culture.
- Communicate progress, risks and blockers clearly and proactively to your manager and relevant stakeholders.
- Represent the team and the company professionally in internal and external interactions.
- Identify opportunities for improvement and bring forward practical ideas to make our products, processes and ways of working better.
- Collaborate respectfully and effectively with colleagues across teams, functions, time zones and locations.
- Bring energy, curiosity and a solutions-focused mindset to everyday challenges.
- Handle confidential and sensitive information with discretion, care and integrity at all times.
- Adapt to changing priorities and remain calm, focused and effective in a fast-moving, evolving environment.
- Proactively flag dependencies and coordinate with other teams to keep work moving smoothly.
- Support and step in for teammates when needed to help the team meet its shared goals.
- Contribute to a culture of accountability, learning from mistakes and celebrating shared wins.
- Uphold the company's values, policies, security requirements and standards of professional conduct in all activities.
- Support onboarding, knowledge-sharing and documentation so the wider team can learn, scale and succeed.
- Maintain accurate, thorough documentation and keep all relevant systems, tools and trackers up to date.
- Continuously develop your skills, seek feedback and stay current with the latest developments in your field.
- Take full ownership of your work, manage your own priorities and consistently deliver to a high standard and on time.
What we're looking for
4-7 years of professional experience in a Office Administrator or similar roleStrong working knowledge of Administration, MS Office and Scheduling
Bachelor's degree in Business Administration
Excellent communication, problem-solving and teamwork skills
Benefits
At Pulse Global, we believe that looking after our people is the foundation of doing great work. We offer a comprehensive, thoughtfully designed benefits and perks package that supports your health, your finances, your growth and your life outside of work. When you join us, you can expect the following:- A modern, well-equipped office in a convenient location, with snacks, great coffee and plenty of collaborative space.
- Protected time for learning, regular internal knowledge-sharing sessions and access to leading online learning platforms.
- Flexible time-off arrangements and the trust to take the breaks you need, when you need them.
- a generous annual leave allowance well above the statutory minimum, plus public holidays, because rest and time to recharge are essential to doing great, sustainable work.
- Comprehensive medical, dental and vision insurance for you and your dependants, so you and your family are well looked after.
- Recognition of personal milestones with celebration leave and thoughtful gestures.
- an auto-enrolment workplace pension scheme with employer contributions, helping you build long-term financial security for the future.
- Additional wellbeing and volunteering days each year to look after yourself and give back to your community.
- A dedicated annual learning and development budget you can spend on courses, books, certifications and conferences.
- Generous referral bonuses for helping us find and hire other great people to join the team.
- A home-office set-up allowance plus the laptop, equipment and tools you need to work comfortably and productively.
- Regular team lunches, celebrations, offsites and social events that make work more fun, human and connected.
- A flat, low-ego environment where good ideas can come from anyone and are acted upon.
- Thoughtful welcome kits, branded swag and little extras that make you feel part of the team.
- Personal accident and term life insurance providing financial protection and peace of mind for you and your loved ones.
- Employee discounts and access to a curated range of partner perks, offers and benefits.
- A supportive, inclusive and collaborative culture where your ideas are genuinely heard and your contribution truly matters.
- Employee stock options (ESOPs), giving you a genuine stake in the company's growth and long-term success.
- Full sponsorship for relevant professional certifications, memberships and qualifications.
- Support for relocation where relevant, to help you make a smooth move and settle in quickly.
- Transparent, structured pay bands and clear criteria for progression, so you always know how to grow your earnings.
- Mental-health support including confidential counselling, an Employee Assistance Programme and a range of wellbeing resources.
Education
Bachelor's degree in Business Administration