We are looking for an experienced Office Administrator to join our team, working on a hybrid basis from our Amsterdam office and from home. In this role you will be a key member of our Administration function, contributing directly to our goals and working closely with talented colleagues across the business.
This is a hands-on role with real ownership and impact. You will apply your skills in Administration, MS Office and Scheduling to solve interesting problems, ship work you can be proud of and help us raise the bar for what we do. You will collaborate with cross-functional teams, share your ideas openly and have the support you need to do your best work and grow along the way.
You will bring around 4 to 7 years of relevant experience and strong, practical knowledge of Administration, MS Office and Scheduling. Just as important are clear communication, sound judgement, attention to detail and the ability to collaborate effectively with people across different teams and backgrounds.
Within your first few months, you will get up to speed with our products, processes and people, build strong working relationships across the team, and begin taking ownership of your own work. Over time, you will have the opportunity to deepen your expertise, take on broader scope and grow your career with us as the company continues to scale.
In return, we offer a supportive, inclusive and collaborative environment, competitive pay, meaningful benefits and the chance to do work that genuinely matters. We care about our people, invest in their growth and want everyone here to be able to do the best work of their careers.
If this sounds like you, we would love to hear from you. Tideway Global is an equal-opportunity employer: we welcome applicants of all backgrounds and are committed to building a diverse team and an inclusive workplace where everyone can thrive. Apply today and tell us why you would be a great fit.
Responsibilities
As a Office Administrator at Tideway Global, you will play a central role within our Administration function and take ownership of a broad and varied set of responsibilities. Working alongside a collaborative, motivated team, your day-to-day duties will include, but are not limited to, the following:- Monitor key performance indicators and take corrective action to keep operations on track.
- Maintain rigorous standards of quality, safety, compliance and documentation.
- Ensure adherence to standard operating procedures and continuously refine them.
- Coordinate across internal teams, suppliers and partners to deliver on commitments and timelines.
- Manage inventory, resources and scheduling to balance cost, service and quality.
- Drive a culture of continuous improvement, accountability and customer focus.
- Support planning, budgeting and resource allocation for the function.
- Lead, train and support team members to deliver consistent, reliable results.
- Oversee day-to-day operations and ensure processes run smoothly, efficiently and to a high standard.
- Negotiate with and manage vendors, contractors and service providers.
- Identify bottlenecks and inefficiencies, and design and implement process improvements.
- Prepare operational reports and provide clear updates to management and stakeholders.
- Plan and manage your workload to balance quality, speed and competing demands.
- Support and step in for teammates when needed to help the team meet its shared goals.
- Bring energy, curiosity and a solutions-focused mindset to everyday challenges.
- Communicate progress, risks and blockers clearly and proactively to your manager and relevant stakeholders.
- Contribute actively to a positive, inclusive, supportive and collaborative team culture.
- Identify opportunities for improvement and bring forward practical ideas to make our products, processes and ways of working better.
- Collaborate respectfully and effectively with colleagues across teams, functions, time zones and locations.
- Ensure your work meets agreed quality, compliance and security standards before it is considered complete.
- Participate constructively in team meetings, stand-ups, planning sessions, demos and retrospectives.
- Uphold the company's values, policies, security requirements and standards of professional conduct in all activities.
- Represent the team and the company professionally in internal and external interactions.
- Handle confidential and sensitive information with discretion, care and integrity at all times.
- Continuously develop your skills, seek feedback and stay current with the latest developments in your field.
- Maintain accurate, thorough documentation and keep all relevant systems, tools and trackers up to date.
- Support onboarding, knowledge-sharing and documentation so the wider team can learn, scale and succeed.
- Take full ownership of your work, manage your own priorities and consistently deliver to a high standard and on time.
What we're looking for
4-7 years of professional experience in a Office Administrator or similar roleStrong working knowledge of Administration, MS Office and Scheduling
Bachelor's degree in Business Administration
Excellent communication, problem-solving and teamwork skills
Benefits
At Tideway Global, we believe that looking after our people is the foundation of doing great work. We offer a comprehensive, thoughtfully designed benefits and perks package that supports your health, your finances, your growth and your life outside of work. When you join us, you can expect the following:- Comprehensive medical, dental and vision insurance for you and your dependants, so you and your family are well looked after.
- A culture that actively encourages experimentation, stretch projects and learning from both wins and mistakes.
- Wellness perks such as gym and fitness-membership support, plus wellbeing initiatives throughout the year.
- Generous, fully paid parental leave for all new parents, supporting you through one of life's biggest moments.
- A competitive salary that is reviewed regularly and benchmarked against the market to keep your pay fair and current.
- Regular team lunches, celebrations, offsites and social events that make work more fun, human and connected.
- Opportunities to attend, speak at and learn from industry events and conferences.
- A flat, low-ego environment where good ideas can come from anyone and are acted upon.
- Recognition of personal milestones with celebration leave and thoughtful gestures.
- A dedicated annual learning and development budget you can spend on courses, books, certifications and conferences.
- Protected time for learning, regular internal knowledge-sharing sessions and access to leading online learning platforms.
- a generous annual leave allowance well above the statutory minimum, plus public holidays, because rest and time to recharge are essential to doing great, sustainable work.
- Access to telemedicine and online doctor consultations so you can get care quickly, wherever you are.
- A performance-linked annual bonus that meaningfully rewards both your individual contribution and the company's success.
- Thoughtful welcome kits, branded swag and little extras that make you feel part of the team.
- Commuter, transport and travel support to make getting to and from work easier and more affordable.
- Company-funded health insurance with access to a wide network of hospitals and clinics, plus an annual preventive health check-up.
- Additional wellbeing and volunteering days each year to look after yourself and give back to your community.
- Wellness initiatives throughout the year, from health talks and screenings to fitness challenges and mindfulness sessions.
- Support for relocation where relevant, to help you make a smooth move and settle in quickly.
- A modern, well-equipped office in a convenient location, with snacks, great coffee and plenty of collaborative space.
- A home-office set-up allowance plus the laptop, equipment and tools you need to work comfortably and productively.
Education
Bachelor's degree in Business Administration