We are looking for an experienced E-commerce Manager to join our team, working on a hybrid basis from our Muzaffarpur office and from home. In this role you will be a key member of our Marketing function, contributing directly to our goals and working closely with talented colleagues across the business.
This is a hands-on role with real ownership and impact. You will apply your skills in E-commerce, Shopify and Digital Marketing to solve interesting problems, ship work you can be proud of and help us raise the bar for what we do. You will collaborate with cross-functional teams, share your ideas openly and have the support you need to do your best work and grow along the way.
You will bring around 3 to 6 years of relevant experience and strong, practical knowledge of E-commerce, Shopify and Digital Marketing. Just as important are clear communication, sound judgement, attention to detail and the ability to collaborate effectively with people across different teams and backgrounds.
Within your first few months, you will get up to speed with our products, processes and people, build strong working relationships across the team, and begin taking ownership of your own work. Over time, you will have the opportunity to deepen your expertise, take on broader scope and grow your career with us as the company continues to scale.
In return, we offer a supportive, inclusive and collaborative environment, competitive pay, meaningful benefits and the chance to do work that genuinely matters. We care about our people, invest in their growth and want everyone here to be able to do the best work of their careers.
If this sounds like you, we would love to hear from you. Hansa Movers is an equal-opportunity employer: we welcome applicants of all backgrounds and are committed to building a diverse team and an inclusive workplace where everyone can thrive. Apply today and tell us why you would be a great fit.
Responsibilities
As a E-commerce Manager at Hansa Movers, you will play a central role within our Marketing function and take ownership of a broad and varied set of responsibilities. Working alongside a collaborative, motivated team, your day-to-day duties will include, but are not limited to, the following:- Represent your function in cross-functional and leadership discussions.
- Define and improve processes, standards and ways of working across the team.
- Plan, execute and optimise integrated marketing campaigns across multiple channels to drive awareness and demand.
- Run experiments and A/B tests to continuously improve conversion and engagement.
- Define and report on the key marketing metrics that connect activity to business outcomes.
- Collaborate with sales to design and run effective lead-generation and nurture programmes.
- Develop messaging, positioning and content that clearly communicates value to target audiences.
- Partner with creative and product teams on launches, events and go-to-market activities.
- Conduct market and customer research to inform strategy, segmentation and targeting.
- Track, analyse and report on campaign performance, attribution and return on investment.
- Monitor competitive activity and industry trends to keep our marketing fresh and relevant.
- Manage the content calendar and ensure brand consistency across all touchpoints and materials.
- Own and grow the company's presence across digital channels, including web, social and email.
- Manage budgets, vendors and agencies to deliver campaigns on time and within budget.
- Adapt to changing priorities and remain calm, focused and effective in a fast-moving, evolving environment.
- Continuously develop your skills, seek feedback and stay current with the latest developments in your field.
- Take full ownership of your work, manage your own priorities and consistently deliver to a high standard and on time.
- Collaborate respectfully and effectively with colleagues across teams, functions, time zones and locations.
- Contribute actively to a positive, inclusive, supportive and collaborative team culture.
- Proactively flag dependencies and coordinate with other teams to keep work moving smoothly.
- Represent the team and the company professionally in internal and external interactions.
- Contribute to a culture of accountability, learning from mistakes and celebrating shared wins.
- Plan and manage your workload to balance quality, speed and competing demands.
- Participate constructively in team meetings, stand-ups, planning sessions, demos and retrospectives.
- Support and step in for teammates when needed to help the team meet its shared goals.
- Maintain accurate, thorough documentation and keep all relevant systems, tools and trackers up to date.
- Build strong, trust-based relationships with internal and external stakeholders.
- Identify opportunities for improvement and bring forward practical ideas to make our products, processes and ways of working better.
What we're looking for
3-6 years of professional experience in a E-commerce Manager or similar roleStrong working knowledge of E-commerce, Shopify and Digital Marketing
MBA / Bachelor's in Business Administration
Excellent communication, problem-solving and teamwork skills
Benefits
At Hansa Movers, we believe that looking after our people is the foundation of doing great work. We offer a comprehensive, thoughtfully designed benefits and perks package that supports your health, your finances, your growth and your life outside of work. When you join us, you can expect the following:- Mental-health support including confidential counselling, an Employee Assistance Programme and a range of wellbeing resources.
- Regular recognition and appreciation for great work, both publicly and privately.
- Regular team lunches, celebrations, offsites and social events that make work more fun, human and connected.
- A results-focused environment that values outcomes and impact over hours logged at a desk.
- Wellness perks such as gym and fitness-membership support, plus wellbeing initiatives throughout the year.
- The chance to do meaningful, high-impact work alongside talented, friendly, humble and ambitious colleagues.
- Additional wellbeing and volunteering days each year to look after yourself and give back to your community.
- Full sponsorship for relevant professional certifications, memberships and qualifications.
- Flexible working hours that let you do your best work while balancing your personal life and commitments.
- A dedicated annual learning and development budget you can spend on courses, books, certifications and conferences.
- Generous referral bonuses for helping us find and hire other great people to join the team.
- Wellness initiatives throughout the year, from health talks and screenings to fitness challenges and mindfulness sessions.
- Structured mentorship, regular feedback and clear, transparent career-progression frameworks to help you grow.
- Opportunities to attend, speak at and learn from industry events and conferences.
- A supportive, inclusive and collaborative culture where your ideas are genuinely heard and your contribution truly matters.
- Personal accident and term life insurance providing financial protection and peace of mind for you and your loved ones.
- A real commitment to diversity, equity and inclusion, with employee resource groups and an open, respectful culture.
- A competitive salary that is reviewed regularly and benchmarked against the market to keep your pay fair and current.
- Allowances and reimbursements for work-related expenses, handled quickly and without unnecessary bureaucracy.
- Employee discounts and access to a curated range of partner perks, offers and benefits.
- A performance-linked annual bonus that meaningfully rewards both your individual contribution and the company's success.
- earned, casual and sick leave in line with company policy, plus public holidays, because rest and time to recharge are essential to doing great, sustainable work.
- Generous, fully paid parental leave for all new parents, supporting you through one of life's biggest moments.
- Employee stock options (ESOPs), giving you a genuine stake in the company's growth and long-term success.
Education
MBA / Bachelor's in Business Administration