We are looking for an experienced E-commerce Manager to join our team, working on-site from our Dubai office. In this role you will be a key member of our Marketing function, contributing directly to our goals and working closely with talented colleagues across the business.
This is a hands-on role with real ownership and impact. You will apply your skills in E-commerce, Shopify and Digital Marketing to solve interesting problems, ship work you can be proud of and help us raise the bar for what we do. You will collaborate with cross-functional teams, share your ideas openly and have the support you need to do your best work and grow along the way.
You will bring around 3 to 6 years of relevant experience and strong, practical knowledge of E-commerce, Shopify and Digital Marketing. Just as important are clear communication, sound judgement, attention to detail and the ability to collaborate effectively with people across different teams and backgrounds.
Within your first few months, you will get up to speed with our products, processes and people, build strong working relationships across the team, and begin taking ownership of your own work. Over time, you will have the opportunity to deepen your expertise, take on broader scope and grow your career with us as the company continues to scale.
In return, we offer a supportive, inclusive and collaborative environment, competitive pay, meaningful benefits and the chance to do work that genuinely matters. We care about our people, invest in their growth and want everyone here to be able to do the best work of their careers.
If this sounds like you, we would love to hear from you. Echo Systems is an equal-opportunity employer: we welcome applicants of all backgrounds and are committed to building a diverse team and an inclusive workplace where everyone can thrive. Apply today and tell us why you would be a great fit.
Responsibilities
As a E-commerce Manager at Echo Systems, you will play a central role within our Marketing function and take ownership of a broad and varied set of responsibilities. Working alongside a collaborative, motivated team, your day-to-day duties will include, but are not limited to, the following:- Lead by example, setting a high bar for quality, collaboration and professionalism.
- Make and clearly communicate well-reasoned decisions, including difficult trade-offs.
- Develop messaging, positioning and content that clearly communicates value to target audiences.
- Manage the content calendar and ensure brand consistency across all touchpoints and materials.
- Manage budgets, vendors and agencies to deliver campaigns on time and within budget.
- Run experiments and A/B tests to continuously improve conversion and engagement.
- Define and report on the key marketing metrics that connect activity to business outcomes.
- Monitor competitive activity and industry trends to keep our marketing fresh and relevant.
- Track, analyse and report on campaign performance, attribution and return on investment.
- Partner with creative and product teams on launches, events and go-to-market activities.
- Own and grow the company's presence across digital channels, including web, social and email.
- Plan, execute and optimise integrated marketing campaigns across multiple channels to drive awareness and demand.
- Conduct market and customer research to inform strategy, segmentation and targeting.
- Collaborate with sales to design and run effective lead-generation and nurture programmes.
- Represent the team and the company professionally in internal and external interactions.
- Contribute to a culture of accountability, learning from mistakes and celebrating shared wins.
- Take full ownership of your work, manage your own priorities and consistently deliver to a high standard and on time.
- Collaborate respectfully and effectively with colleagues across teams, functions, time zones and locations.
- Contribute actively to a positive, inclusive, supportive and collaborative team culture.
- Support onboarding, knowledge-sharing and documentation so the wider team can learn, scale and succeed.
- Communicate progress, risks and blockers clearly and proactively to your manager and relevant stakeholders.
- Maintain accurate, thorough documentation and keep all relevant systems, tools and trackers up to date.
- Identify opportunities for improvement and bring forward practical ideas to make our products, processes and ways of working better.
- Build strong, trust-based relationships with internal and external stakeholders.
- Handle confidential and sensitive information with discretion, care and integrity at all times.
- Plan and manage your workload to balance quality, speed and competing demands.
- Adapt to changing priorities and remain calm, focused and effective in a fast-moving, evolving environment.
- Proactively flag dependencies and coordinate with other teams to keep work moving smoothly.
What we're looking for
3-6 years of professional experience in a E-commerce Manager or similar roleStrong working knowledge of E-commerce, Shopify and Digital Marketing
Bachelor's degree in Business Administration
Excellent communication, problem-solving and teamwork skills
Benefits
At Echo Systems, we believe that looking after our people is the foundation of doing great work. We offer a comprehensive, thoughtfully designed benefits and perks package that supports your health, your finances, your growth and your life outside of work. When you join us, you can expect the following:- a generous annual leave allowance well above the statutory minimum, plus public holidays, because rest and time to recharge are essential to doing great, sustainable work.
- Recognition of personal milestones with celebration leave and thoughtful gestures.
- Employee stock options (ESOPs), giving you a genuine stake in the company's growth and long-term success.
- Structured mentorship, regular feedback and clear, transparent career-progression frameworks to help you grow.
- Wellness perks such as gym and fitness-membership support, plus wellbeing initiatives throughout the year.
- Mental-health support including confidential counselling, an Employee Assistance Programme and a range of wellbeing resources.
- Transparent, structured pay bands and clear criteria for progression, so you always know how to grow your earnings.
- Generous referral bonuses for helping us find and hire other great people to join the team.
- Protected time for learning, regular internal knowledge-sharing sessions and access to leading online learning platforms.
- Personal accident and term life insurance providing financial protection and peace of mind for you and your loved ones.
- A modern, well-equipped office in a convenient location, with snacks, great coffee and plenty of collaborative space.
- Allowances and reimbursements for work-related expenses, handled quickly and without unnecessary bureaucracy.
- Access to telemedicine and online doctor consultations so you can get care quickly, wherever you are.
- Transparent communication, regular all-hands updates and direct, approachable access to leadership.
- Additional wellbeing and volunteering days each year to look after yourself and give back to your community.
- Generous, fully paid parental leave for all new parents, supporting you through one of life's biggest moments.
- Company-funded health insurance with access to a wide network of hospitals and clinics, plus an annual preventive health check-up.
- A supportive, inclusive and collaborative culture where your ideas are genuinely heard and your contribution truly matters.
- A culture that actively encourages experimentation, stretch projects and learning from both wins and mistakes.
- Support for relocation where relevant, to help you make a smooth move and settle in quickly.
- Flexible working hours that let you do your best work while balancing your personal life and commitments.
- A flat, low-ego environment where good ideas can come from anyone and are acted upon.
- A dedicated annual learning and development budget you can spend on courses, books, certifications and conferences.
Education
Bachelor's degree in Business Administration