We are looking for an experienced Volunteer Coordinator to join our team, working on-site from our Lucknow office. In this role you will be a key member of our Operations function, contributing directly to our goals and working closely with talented colleagues across the business.
This is a hands-on role with real ownership and impact. You will apply your skills in Volunteer Management, Recruitment and Coordination to solve interesting problems, ship work you can be proud of and help us raise the bar for what we do. You will collaborate with cross-functional teams, share your ideas openly and have the support you need to do your best work and grow along the way.
You will bring around 3 to 6 years of relevant experience and strong, practical knowledge of Volunteer Management, Recruitment and Coordination. Just as important are clear communication, sound judgement, attention to detail and the ability to collaborate effectively with people across different teams and backgrounds.
Within your first few months, you will get up to speed with our products, processes and people, build strong working relationships across the team, and begin taking ownership of your own work. Over time, you will have the opportunity to deepen your expertise, take on broader scope and grow your career with us as the company continues to scale.
In return, we offer a supportive, inclusive and collaborative environment, competitive pay, meaningful benefits and the chance to do work that genuinely matters. We care about our people, invest in their growth and want everyone here to be able to do the best work of their careers.
If this sounds like you, we would love to hear from you. Oasis Solutions is an equal-opportunity employer: we welcome applicants of all backgrounds and are committed to building a diverse team and an inclusive workplace where everyone can thrive. Apply today and tell us why you would be a great fit.
Responsibilities
As a Volunteer Coordinator at Oasis Solutions, you will play a central role within our Operations function and take ownership of a broad and varied set of responsibilities. Working alongside a collaborative, motivated team, your day-to-day duties will include, but are not limited to, the following:- Maintain rigorous standards of quality, safety, compliance and documentation.
- Prepare operational reports and provide clear updates to management and stakeholders.
- Lead, train and support team members to deliver consistent, reliable results.
- Support planning, budgeting and resource allocation for the function.
- Identify bottlenecks and inefficiencies, and design and implement process improvements.
- Coordinate across internal teams, suppliers and partners to deliver on commitments and timelines.
- Drive a culture of continuous improvement, accountability and customer focus.
- Manage inventory, resources and scheduling to balance cost, service and quality.
- Monitor key performance indicators and take corrective action to keep operations on track.
- Negotiate with and manage vendors, contractors and service providers.
- Oversee day-to-day operations and ensure processes run smoothly, efficiently and to a high standard.
- Ensure adherence to standard operating procedures and continuously refine them.
- Plan and manage your workload to balance quality, speed and competing demands.
- Ensure your work meets agreed quality, compliance and security standards before it is considered complete.
- Continuously develop your skills, seek feedback and stay current with the latest developments in your field.
- Proactively flag dependencies and coordinate with other teams to keep work moving smoothly.
- Communicate progress, risks and blockers clearly and proactively to your manager and relevant stakeholders.
- Support onboarding, knowledge-sharing and documentation so the wider team can learn, scale and succeed.
- Handle confidential and sensitive information with discretion, care and integrity at all times.
- Participate constructively in team meetings, stand-ups, planning sessions, demos and retrospectives.
- Collaborate respectfully and effectively with colleagues across teams, functions, time zones and locations.
- Represent the team and the company professionally in internal and external interactions.
- Identify opportunities for improvement and bring forward practical ideas to make our products, processes and ways of working better.
- Build strong, trust-based relationships with internal and external stakeholders.
- Adapt to changing priorities and remain calm, focused and effective in a fast-moving, evolving environment.
- Contribute actively to a positive, inclusive, supportive and collaborative team culture.
- Uphold the company's values, policies, security requirements and standards of professional conduct in all activities.
- Take full ownership of your work, manage your own priorities and consistently deliver to a high standard and on time.
- Bring energy, curiosity and a solutions-focused mindset to everyday challenges.
What we're looking for
3-6 years of professional experience in a Volunteer Coordinator or similar roleStrong working knowledge of Volunteer Management, Recruitment and Coordination
Bachelor's degree in Social Work
Excellent communication, problem-solving and teamwork skills
Benefits
At Oasis Solutions, we believe that looking after our people is the foundation of doing great work. We offer a comprehensive, thoughtfully designed benefits and perks package that supports your health, your finances, your growth and your life outside of work. When you join us, you can expect the following:- A competitive salary that is reviewed regularly and benchmarked against the market to keep your pay fair and current.
- Employee discounts and access to a curated range of partner perks, offers and benefits.
- Structured mentorship, regular feedback and clear, transparent career-progression frameworks to help you grow.
- Flexible working hours that let you do your best work while balancing your personal life and commitments.
- A home-office set-up allowance plus the laptop, equipment and tools you need to work comfortably and productively.
- A results-focused environment that values outcomes and impact over hours logged at a desk.
- The chance to do meaningful, high-impact work alongside talented, friendly, humble and ambitious colleagues.
- Access to telemedicine and online doctor consultations so you can get care quickly, wherever you are.
- Protected time for learning, regular internal knowledge-sharing sessions and access to leading online learning platforms.
- Allowances and reimbursements for work-related expenses, handled quickly and without unnecessary bureaucracy.
- Personal accident and term life insurance providing financial protection and peace of mind for you and your loved ones.
- A supportive, inclusive and collaborative culture where your ideas are genuinely heard and your contribution truly matters.
- Company-funded health insurance with access to a wide network of hospitals and clinics, plus an annual preventive health check-up.
- Support for relocation where relevant, to help you make a smooth move and settle in quickly.
- Generous referral bonuses for helping us find and hire other great people to join the team.
- Recognition of personal milestones with celebration leave and thoughtful gestures.
- Provident Fund (PF) contributions and gratuity in line with statutory requirements, helping you build long-term financial security for the future.
- Generous, fully paid parental leave for all new parents, supporting you through one of life's biggest moments.
- Regular team lunches, celebrations, offsites and social events that make work more fun, human and connected.
- Free snacks, beverages and regular catered meals to keep you fuelled through the day.
- Wellness perks such as gym and fitness-membership support, plus wellbeing initiatives throughout the year.
- earned, casual and sick leave in line with company policy, plus public holidays, because rest and time to recharge are essential to doing great, sustainable work.
- A culture that actively encourages experimentation, stretch projects and learning from both wins and mistakes.
Education
Bachelor's degree in Social Work