We are looking for an experienced Visual Merchandiser to join our team, working on-site from our Toronto office. In this role you will be a key member of our Design function, contributing directly to our goals and working closely with talented colleagues across the business.
This is a hands-on role with real ownership and impact. You will apply your skills in Visual Merchandising, Store Layout and Creativity to solve interesting problems, ship work you can be proud of and help us raise the bar for what we do. You will collaborate with cross-functional teams, share your ideas openly and have the support you need to do your best work and grow along the way.
You will bring around 3 to 6 years of relevant experience and strong, practical knowledge of Visual Merchandising, Store Layout and Creativity. Just as important are clear communication, sound judgement, attention to detail and the ability to collaborate effectively with people across different teams and backgrounds.
Within your first few months, you will get up to speed with our products, processes and people, build strong working relationships across the team, and begin taking ownership of your own work. Over time, you will have the opportunity to deepen your expertise, take on broader scope and grow your career with us as the company continues to scale.
In return, we offer a supportive, inclusive and collaborative environment, competitive pay, meaningful benefits and the chance to do work that genuinely matters. We care about our people, invest in their growth and want everyone here to be able to do the best work of their careers.
If this sounds like you, we would love to hear from you. Terra Works is an equal-opportunity employer: we welcome applicants of all backgrounds and are committed to building a diverse team and an inclusive workplace where everyone can thrive. Apply today and tell us why you would be a great fit.
Responsibilities
As a Visual Merchandiser at Terra Works, you will play a central role within our Design function and take ownership of a broad and varied set of responsibilities. Working alongside a collaborative, motivated team, your day-to-day duties will include, but are not limited to, the following:- Prepare clean, well-organised handoff files and specifications for engineering.
- Present and defend your design rationale to stakeholders, and incorporate feedback constructively.
- Create wireframes, user flows, prototypes and high-fidelity designs that clearly communicate your ideas.
- Run usability testing and iterate on designs based on qualitative and quantitative insights.
- Conduct and synthesise user research to ground design decisions in real customer needs and behaviours.
- Balance user needs, business goals and technical constraints to arrive at pragmatic, elegant solutions.
- Maintain a high bar for craft, attention to detail and brand consistency in everything you ship.
- Advocate for the user and for good design practice throughout the product development process.
- Stay current with design trends, tools and accessibility standards, and share learnings with the team.
- Collaborate closely with product and engineering to ensure designs are feasible and faithfully implemented.
- Lead the design of intuitive, accessible and visually compelling experiences from initial concept through to final delivery.
- Contribute to and evolve the design system, maintaining consistency across products and platforms.
- Take full ownership of your work, manage your own priorities and consistently deliver to a high standard and on time.
- Collaborate respectfully and effectively with colleagues across teams, functions, time zones and locations.
- Adapt to changing priorities and remain calm, focused and effective in a fast-moving, evolving environment.
- Continuously develop your skills, seek feedback and stay current with the latest developments in your field.
- Bring energy, curiosity and a solutions-focused mindset to everyday challenges.
- Support and step in for teammates when needed to help the team meet its shared goals.
- Contribute to a culture of accountability, learning from mistakes and celebrating shared wins.
- Contribute actively to a positive, inclusive, supportive and collaborative team culture.
- Represent the team and the company professionally in internal and external interactions.
- Support onboarding, knowledge-sharing and documentation so the wider team can learn, scale and succeed.
- Identify opportunities for improvement and bring forward practical ideas to make our products, processes and ways of working better.
- Ensure your work meets agreed quality, compliance and security standards before it is considered complete.
- Proactively flag dependencies and coordinate with other teams to keep work moving smoothly.
- Participate constructively in team meetings, stand-ups, planning sessions, demos and retrospectives.
What we're looking for
3-6 years of professional experience in a Visual Merchandiser or similar roleStrong working knowledge of Visual Merchandising, Store Layout and Creativity
Bachelor's degree in Design
Excellent communication, problem-solving and teamwork skills
Benefits
At Terra Works, we believe that looking after our people is the foundation of doing great work. We offer a comprehensive, thoughtfully designed benefits and perks package that supports your health, your finances, your growth and your life outside of work. When you join us, you can expect the following:- Transparent, structured pay bands and clear criteria for progression, so you always know how to grow your earnings.
- Wellness initiatives throughout the year, from health talks and screenings to fitness challenges and mindfulness sessions.
- A home-office set-up allowance plus the laptop, equipment and tools you need to work comfortably and productively.
- Employee stock options (ESOPs), giving you a genuine stake in the company's growth and long-term success.
- a generous annual leave allowance well above the statutory minimum, plus public holidays, because rest and time to recharge are essential to doing great, sustainable work.
- Mental-health support including confidential counselling, an Employee Assistance Programme and a range of wellbeing resources.
- The chance to do meaningful, high-impact work alongside talented, friendly, humble and ambitious colleagues.
- Personal accident and term life insurance providing financial protection and peace of mind for you and your loved ones.
- Hybrid and remote-friendly working options, with the trust and autonomy to manage your own time and output.
- Recognition of personal milestones with celebration leave and thoughtful gestures.
- Regular recognition and appreciation for great work, both publicly and privately.
- A dedicated annual learning and development budget you can spend on courses, books, certifications and conferences.
- Opportunities to attend, speak at and learn from industry events and conferences.
- A flat, low-ego environment where good ideas can come from anyone and are acted upon.
- Company-funded health insurance with access to a wide network of hospitals and clinics, plus an annual preventive health check-up.
- Generous, fully paid parental leave for all new parents, supporting you through one of life's biggest moments.
- Regular team lunches, celebrations, offsites and social events that make work more fun, human and connected.
- Generous referral bonuses for helping us find and hire other great people to join the team.
- Additional wellbeing and volunteering days each year to look after yourself and give back to your community.
- A culture that actively encourages experimentation, stretch projects and learning from both wins and mistakes.
- A modern, well-equipped office in a convenient location, with snacks, great coffee and plenty of collaborative space.
- A competitive salary that is reviewed regularly and benchmarked against the market to keep your pay fair and current.
Education
Bachelor's degree in Design