Tele-Calling Intern

This is a hands-on tele-calling internship with Golden Epaulettes Aviation for freshers who want to start a career in the aviation and customer-interaction space. You will be the first point of contact for aspirants exploring our aviation programs: making and answering calls, explaining courses clearly, and guiding genuinely interested candidates to our counsellors. It is a contract-basis internship with a fixed monthly stipend of Rs.6,000 to Rs.15,000 plus performance incentives on the calls you convert. Full training is provided, and strong performers can be considered for a full-time offer.

Responsibilities

• Make outbound calls to prospective candidates and follow up on enquiries and reminders
• Handle inbound calls and answer basic questions about our aviation programs
• Explain courses, eligibility, and next steps clearly and accurately
• Qualify interested candidates and schedule them with counsellors
• Maintain detailed call records and update the tracker after every call
• Meet daily call, follow-up, and conversion targets
• Coordinate with the admissions team on interested and hot leads
• Share common questions and feedback to help improve the pitch
• Keep a polite, professional, and patient tone on every call

What we're looking for

• Freshers welcome; 0-1 year of experience
• Clear and confident spoken Hindi and English
• Polite, patient, and confident phone manner
• Basic computer skills and willingness to learn CRM tools
• Willing to work on-site in Delhi on a contract basis
• A positive, target-oriented attitude and good listening skills
• Good to have: any prior tele-calling, sales, or customer-facing exposure

Benefits

Fixed monthly stipend of ₹6,000-₹15,000 plus performance incentives, internship certificate, hands-on training, and a possible full-time offer based on performance.

Education

Pursuing or completed 12th / graduation