We are looking for an experienced Store Manager to join our team, working on a hybrid basis from our Paris office and from home. In this role you will be a key member of our Retail function, contributing directly to our goals and working closely with talented colleagues across the business.
This is a hands-on role with real ownership and impact. You will apply your skills in Store Operations, Team Leadership and Sales Targets to solve interesting problems, ship work you can be proud of and help us raise the bar for what we do. You will collaborate with cross-functional teams, share your ideas openly and have the support you need to do your best work and grow along the way.
You will bring around 3 to 6 years of relevant experience and strong, practical knowledge of Store Operations, Team Leadership and Sales Targets. Just as important are clear communication, sound judgement, attention to detail and the ability to collaborate effectively with people across different teams and backgrounds.
Within your first few months, you will get up to speed with our products, processes and people, build strong working relationships across the team, and begin taking ownership of your own work. Over time, you will have the opportunity to deepen your expertise, take on broader scope and grow your career with us as the company continues to scale.
In return, we offer a supportive, inclusive and collaborative environment, competitive pay, meaningful benefits and the chance to do work that genuinely matters. We care about our people, invest in their growth and want everyone here to be able to do the best work of their careers.
If this sounds like you, we would love to hear from you. Northwind Cloud is an equal-opportunity employer: we welcome applicants of all backgrounds and are committed to building a diverse team and an inclusive workplace where everyone can thrive. Apply today and tell us why you would be a great fit.
Responsibilities
As a Store Manager at Northwind Cloud, you will play a central role within our Retail function and take ownership of a broad and varied set of responsibilities. Working alongside a collaborative, motivated team, your day-to-day duties will include, but are not limited to, the following:- Identify capability gaps and contribute to hiring and team development.
- Lead by example, setting a high bar for quality, collaboration and professionalism.
- Identify bottlenecks and inefficiencies, and design and implement process improvements.
- Maintain rigorous standards of quality, safety, compliance and documentation.
- Coordinate across internal teams, suppliers and partners to deliver on commitments and timelines.
- Monitor key performance indicators and take corrective action to keep operations on track.
- Oversee day-to-day operations and ensure processes run smoothly, efficiently and to a high standard.
- Support planning, budgeting and resource allocation for the function.
- Manage inventory, resources and scheduling to balance cost, service and quality.
- Negotiate with and manage vendors, contractors and service providers.
- Drive a culture of continuous improvement, accountability and customer focus.
- Prepare operational reports and provide clear updates to management and stakeholders.
- Lead, train and support team members to deliver consistent, reliable results.
- Ensure adherence to standard operating procedures and continuously refine them.
- Participate constructively in team meetings, stand-ups, planning sessions, demos and retrospectives.
- Plan and manage your workload to balance quality, speed and competing demands.
- Adapt to changing priorities and remain calm, focused and effective in a fast-moving, evolving environment.
- Bring energy, curiosity and a solutions-focused mindset to everyday challenges.
- Contribute to a culture of accountability, learning from mistakes and celebrating shared wins.
- Continuously develop your skills, seek feedback and stay current with the latest developments in your field.
- Uphold the company's values, policies, security requirements and standards of professional conduct in all activities.
- Proactively flag dependencies and coordinate with other teams to keep work moving smoothly.
- Represent the team and the company professionally in internal and external interactions.
- Support and step in for teammates when needed to help the team meet its shared goals.
- Support onboarding, knowledge-sharing and documentation so the wider team can learn, scale and succeed.
- Identify opportunities for improvement and bring forward practical ideas to make our products, processes and ways of working better.
- Handle confidential and sensitive information with discretion, care and integrity at all times.
- Build strong, trust-based relationships with internal and external stakeholders.
- Collaborate respectfully and effectively with colleagues across teams, functions, time zones and locations.
- Contribute actively to a positive, inclusive, supportive and collaborative team culture.
What we're looking for
3-6 years of professional experience in a Store Manager or similar roleStrong working knowledge of Store Operations, Team Leadership and Sales Targets
Bachelor's degree in Business Administration
Excellent communication, problem-solving and teamwork skills
Benefits
At Northwind Cloud, we believe that looking after our people is the foundation of doing great work. We offer a comprehensive, thoughtfully designed benefits and perks package that supports your health, your finances, your growth and your life outside of work. When you join us, you can expect the following:- Thoughtful welcome kits, branded swag and little extras that make you feel part of the team.
- Comprehensive medical, dental and vision insurance for you and your dependants, so you and your family are well looked after.
- Employee discounts and access to a curated range of partner perks, offers and benefits.
- a company-supported retirement savings plan, helping you build long-term financial security for the future.
- Allowances and reimbursements for work-related expenses, handled quickly and without unnecessary bureaucracy.
- Free snacks, beverages and regular catered meals to keep you fuelled through the day.
- Generous referral bonuses for helping us find and hire other great people to join the team.
- Full sponsorship for relevant professional certifications, memberships and qualifications.
- A modern, well-equipped office in a convenient location, with snacks, great coffee and plenty of collaborative space.
- Structured mentorship, regular feedback and clear, transparent career-progression frameworks to help you grow.
- Personal accident and term life insurance providing financial protection and peace of mind for you and your loved ones.
- Company-funded health insurance with access to a wide network of hospitals and clinics, plus an annual preventive health check-up.
- Transparent communication, regular all-hands updates and direct, approachable access to leadership.
- Mental-health support including confidential counselling, an Employee Assistance Programme and a range of wellbeing resources.
- Regular team lunches, celebrations, offsites and social events that make work more fun, human and connected.
- Flexible working hours that let you do your best work while balancing your personal life and commitments.
- Additional wellbeing and volunteering days each year to look after yourself and give back to your community.
- Recognition of personal milestones with celebration leave and thoughtful gestures.
- a generous annual leave allowance well above the statutory minimum, plus public holidays, because rest and time to recharge are essential to doing great, sustainable work.
- A supportive, inclusive and collaborative culture where your ideas are genuinely heard and your contribution truly matters.
- Opportunities to attend, speak at and learn from industry events and conferences.
- Generous, fully paid parental leave for all new parents, supporting you through one of life's biggest moments.
- A performance-linked annual bonus that meaningfully rewards both your individual contribution and the company's success.
- A real commitment to diversity, equity and inclusion, with employee resource groups and an open, respectful culture.
Education
Bachelor's degree in Business Administration