We are looking for an experienced Social Media Manager to join our team, working fully remotely from anywhere in the country. In this role you will be a key member of our Marketing function, contributing directly to our goals and working closely with talented colleagues across the business.
This is a hands-on role with real ownership and impact. You will apply your skills in Social Media Strategy, Content Creation and Analytics to solve interesting problems, ship work you can be proud of and help us raise the bar for what we do. You will collaborate with cross-functional teams, share your ideas openly and have the support you need to do your best work and grow along the way.
You will bring around 4 to 7 years of relevant experience and strong, practical knowledge of Social Media Strategy, Content Creation and Analytics. Just as important are clear communication, sound judgement, attention to detail and the ability to collaborate effectively with people across different teams and backgrounds.
Within your first few months, you will get up to speed with our products, processes and people, build strong working relationships across the team, and begin taking ownership of your own work. Over time, you will have the opportunity to deepen your expertise, take on broader scope and grow your career with us as the company continues to scale.
In return, we offer a supportive, inclusive and collaborative environment, competitive pay, meaningful benefits and the chance to do work that genuinely matters. We care about our people, invest in their growth and want everyone here to be able to do the best work of their careers.
If this sounds like you, we would love to hear from you. Summit Cloud is an equal-opportunity employer: we welcome applicants of all backgrounds and are committed to building a diverse team and an inclusive workplace where everyone can thrive. Apply today and tell us why you would be a great fit.
Responsibilities
As a Social Media Manager at Summit Cloud, you will play a central role within our Marketing function and take ownership of a broad and varied set of responsibilities. Working alongside a collaborative, motivated team, your day-to-day duties will include, but are not limited to, the following:- Lead by example, setting a high bar for quality, collaboration and professionalism.
- Build alignment across stakeholders and resolve competing priorities constructively.
- Represent your function in cross-functional and leadership discussions.
- Develop messaging, positioning and content that clearly communicates value to target audiences.
- Manage budgets, vendors and agencies to deliver campaigns on time and within budget.
- Define and report on the key marketing metrics that connect activity to business outcomes.
- Conduct market and customer research to inform strategy, segmentation and targeting.
- Own and grow the company's presence across digital channels, including web, social and email.
- Plan, execute and optimise integrated marketing campaigns across multiple channels to drive awareness and demand.
- Monitor competitive activity and industry trends to keep our marketing fresh and relevant.
- Manage the content calendar and ensure brand consistency across all touchpoints and materials.
- Collaborate with sales to design and run effective lead-generation and nurture programmes.
- Partner with creative and product teams on launches, events and go-to-market activities.
- Run experiments and A/B tests to continuously improve conversion and engagement.
- Track, analyse and report on campaign performance, attribution and return on investment.
- Bring energy, curiosity and a solutions-focused mindset to everyday challenges.
- Adapt to changing priorities and remain calm, focused and effective in a fast-moving, evolving environment.
- Build strong, trust-based relationships with internal and external stakeholders.
- Take full ownership of your work, manage your own priorities and consistently deliver to a high standard and on time.
- Contribute to a culture of accountability, learning from mistakes and celebrating shared wins.
- Proactively flag dependencies and coordinate with other teams to keep work moving smoothly.
- Participate constructively in team meetings, stand-ups, planning sessions, demos and retrospectives.
- Uphold the company's values, policies, security requirements and standards of professional conduct in all activities.
- Support onboarding, knowledge-sharing and documentation so the wider team can learn, scale and succeed.
- Contribute actively to a positive, inclusive, supportive and collaborative team culture.
- Ensure your work meets agreed quality, compliance and security standards before it is considered complete.
- Maintain accurate, thorough documentation and keep all relevant systems, tools and trackers up to date.
- Plan and manage your workload to balance quality, speed and competing demands.
- Collaborate respectfully and effectively with colleagues across teams, functions, time zones and locations.
What we're looking for
4-7 years of professional experience in a Social Media Manager or similar roleStrong working knowledge of Social Media Strategy, Content Creation and Analytics
Bachelor's degree in Marketing
Excellent communication, problem-solving and teamwork skills
Benefits
At Summit Cloud, we believe that looking after our people is the foundation of doing great work. We offer a comprehensive, thoughtfully designed benefits and perks package that supports your health, your finances, your growth and your life outside of work. When you join us, you can expect the following:- A supportive, inclusive and collaborative culture where your ideas are genuinely heard and your contribution truly matters.
- Protected time for learning, regular internal knowledge-sharing sessions and access to leading online learning platforms.
- A performance-linked annual bonus that meaningfully rewards both your individual contribution and the company's success.
- a generous annual leave allowance well above the statutory minimum, plus public holidays, because rest and time to recharge are essential to doing great, sustainable work.
- Transparent communication, regular all-hands updates and direct, approachable access to leadership.
- a company-supported retirement savings plan, helping you build long-term financial security for the future.
- Employee discounts and access to a curated range of partner perks, offers and benefits.
- Company-funded health insurance with access to a wide network of hospitals and clinics, plus an annual preventive health check-up.
- Mental-health support including confidential counselling, an Employee Assistance Programme and a range of wellbeing resources.
- Hybrid and remote-friendly working options, with the trust and autonomy to manage your own time and output.
- Wellness perks such as gym and fitness-membership support, plus wellbeing initiatives throughout the year.
- Support for relocation where relevant, to help you make a smooth move and settle in quickly.
- Commuter, transport and travel support to make getting to and from work easier and more affordable.
- Access to telemedicine and online doctor consultations so you can get care quickly, wherever you are.
- A modern, well-equipped office in a convenient location, with snacks, great coffee and plenty of collaborative space.
- Generous referral bonuses for helping us find and hire other great people to join the team.
- Generous, fully paid parental leave for all new parents, supporting you through one of life's biggest moments.
- Free snacks, beverages and regular catered meals to keep you fuelled through the day.
- Additional wellbeing and volunteering days each year to look after yourself and give back to your community.
- Allowances and reimbursements for work-related expenses, handled quickly and without unnecessary bureaucracy.
- A culture that actively encourages experimentation, stretch projects and learning from both wins and mistakes.
- Employee stock options (ESOPs), giving you a genuine stake in the company's growth and long-term success.
- A flat, low-ego environment where good ideas can come from anyone and are acted upon.
Education
Bachelor's degree in Marketing