We are looking for an experienced Social Media Manager to join our team, working fully remotely from anywhere in the country. In this role you will be a key member of our Marketing function, contributing directly to our goals and working closely with talented colleagues across the business.
This is a hands-on role with real ownership and impact. You will apply your skills in Social Media Strategy, Content Creation and Analytics to solve interesting problems, ship work you can be proud of and help us raise the bar for what we do. You will collaborate with cross-functional teams, share your ideas openly and have the support you need to do your best work and grow along the way.
You will bring around 4 to 7 years of relevant experience and strong, practical knowledge of Social Media Strategy, Content Creation and Analytics. Just as important are clear communication, sound judgement, attention to detail and the ability to collaborate effectively with people across different teams and backgrounds.
Within your first few months, you will get up to speed with our products, processes and people, build strong working relationships across the team, and begin taking ownership of your own work. Over time, you will have the opportunity to deepen your expertise, take on broader scope and grow your career with us as the company continues to scale.
In return, we offer a supportive, inclusive and collaborative environment, competitive pay, meaningful benefits and the chance to do work that genuinely matters. We care about our people, invest in their growth and want everyone here to be able to do the best work of their careers.
If this sounds like you, we would love to hear from you. Zephyr Digital is an equal-opportunity employer: we welcome applicants of all backgrounds and are committed to building a diverse team and an inclusive workplace where everyone can thrive. Apply today and tell us why you would be a great fit.
Responsibilities
As a Social Media Manager at Zephyr Digital, you will play a central role within our Marketing function and take ownership of a broad and varied set of responsibilities. Working alongside a collaborative, motivated team, your day-to-day duties will include, but are not limited to, the following:- Translate strategy into concrete plans and measurable outcomes for the team.
- Mentor, coach and support more junior team members, helping them grow and do their best work.
- Build alignment across stakeholders and resolve competing priorities constructively.
- Partner with creative and product teams on launches, events and go-to-market activities.
- Track, analyse and report on campaign performance, attribution and return on investment.
- Manage the content calendar and ensure brand consistency across all touchpoints and materials.
- Conduct market and customer research to inform strategy, segmentation and targeting.
- Collaborate with sales to design and run effective lead-generation and nurture programmes.
- Own and grow the company's presence across digital channels, including web, social and email.
- Plan, execute and optimise integrated marketing campaigns across multiple channels to drive awareness and demand.
- Run experiments and A/B tests to continuously improve conversion and engagement.
- Develop messaging, positioning and content that clearly communicates value to target audiences.
- Monitor competitive activity and industry trends to keep our marketing fresh and relevant.
- Manage budgets, vendors and agencies to deliver campaigns on time and within budget.
- Define and report on the key marketing metrics that connect activity to business outcomes.
- Plan and manage your workload to balance quality, speed and competing demands.
- Handle confidential and sensitive information with discretion, care and integrity at all times.
- Support and step in for teammates when needed to help the team meet its shared goals.
- Identify opportunities for improvement and bring forward practical ideas to make our products, processes and ways of working better.
- Participate constructively in team meetings, stand-ups, planning sessions, demos and retrospectives.
- Proactively flag dependencies and coordinate with other teams to keep work moving smoothly.
- Represent the team and the company professionally in internal and external interactions.
- Communicate progress, risks and blockers clearly and proactively to your manager and relevant stakeholders.
- Take full ownership of your work, manage your own priorities and consistently deliver to a high standard and on time.
- Collaborate respectfully and effectively with colleagues across teams, functions, time zones and locations.
- Adapt to changing priorities and remain calm, focused and effective in a fast-moving, evolving environment.
- Support onboarding, knowledge-sharing and documentation so the wider team can learn, scale and succeed.
What we're looking for
4-7 years of professional experience in a Social Media Manager or similar roleStrong working knowledge of Social Media Strategy, Content Creation and Analytics
Bachelor's degree in Marketing
Excellent communication, problem-solving and teamwork skills
Benefits
At Zephyr Digital, we believe that looking after our people is the foundation of doing great work. We offer a comprehensive, thoughtfully designed benefits and perks package that supports your health, your finances, your growth and your life outside of work. When you join us, you can expect the following:- Regular team lunches, celebrations, offsites and social events that make work more fun, human and connected.
- Regular recognition and appreciation for great work, both publicly and privately.
- Personal accident and term life insurance providing financial protection and peace of mind for you and your loved ones.
- Protected time for learning, regular internal knowledge-sharing sessions and access to leading online learning platforms.
- Free snacks, beverages and regular catered meals to keep you fuelled through the day.
- A performance-linked annual bonus that meaningfully rewards both your individual contribution and the company's success.
- Wellness initiatives throughout the year, from health talks and screenings to fitness challenges and mindfulness sessions.
- The chance to do meaningful, high-impact work alongside talented, friendly, humble and ambitious colleagues.
- A flat, low-ego environment where good ideas can come from anyone and are acted upon.
- A dedicated annual learning and development budget you can spend on courses, books, certifications and conferences.
- A home-office set-up allowance plus the laptop, equipment and tools you need to work comfortably and productively.
- Allowances and reimbursements for work-related expenses, handled quickly and without unnecessary bureaucracy.
- Access to telemedicine and online doctor consultations so you can get care quickly, wherever you are.
- Thoughtful welcome kits, branded swag and little extras that make you feel part of the team.
- Comprehensive medical, dental and vision insurance for you and your dependants, so you and your family are well looked after.
- A competitive salary that is reviewed regularly and benchmarked against the market to keep your pay fair and current.
- Employee discounts and access to a curated range of partner perks, offers and benefits.
- A results-focused environment that values outcomes and impact over hours logged at a desk.
- Generous, fully paid parental leave for all new parents, supporting you through one of life's biggest moments.
- A real commitment to diversity, equity and inclusion, with employee resource groups and an open, respectful culture.
- Transparent, structured pay bands and clear criteria for progression, so you always know how to grow your earnings.
- A modern, well-equipped office in a convenient location, with snacks, great coffee and plenty of collaborative space.
- a generous annual leave allowance well above the statutory minimum, plus public holidays, because rest and time to recharge are essential to doing great, sustainable work.
Education
Bachelor's degree in Marketing