We are looking for a Senior Volunteer Coordinator to join our team, working on a hybrid basis from our Amsterdam office and from home. In this role you will be a key member of our Operations function, contributing directly to our goals and working closely with talented colleagues across the business.
This is a hands-on role with real ownership and impact. You will apply your skills in Volunteer Management, Recruitment and Coordination to solve interesting problems, ship work you can be proud of and help us raise the bar for what we do. You will collaborate with cross-functional teams, share your ideas openly and have the support you need to do your best work and grow along the way.
You will bring around 6 to 10 years of relevant experience and strong, practical knowledge of Volunteer Management, Recruitment and Coordination. Just as important are clear communication, sound judgement, attention to detail and the ability to collaborate effectively with people across different teams and backgrounds. Experience leading projects, mentoring others and influencing decisions will set you up for success in this role.
Within your first few months, you will get up to speed with our products, processes and people, build strong working relationships across the team, and begin taking ownership of your own work. Over time, you will have the opportunity to deepen your expertise, take on broader scope and grow your career with us as the company continues to scale.
In return, we offer a supportive, inclusive and collaborative environment, competitive pay, meaningful benefits and the chance to do work that genuinely matters. We care about our people, invest in their growth and want everyone here to be able to do the best work of their careers.
If this sounds like you, we would love to hear from you. Cobalt Capital is an equal-opportunity employer: we welcome applicants of all backgrounds and are committed to building a diverse team and an inclusive workplace where everyone can thrive. Apply today and tell us why you would be a great fit.
Responsibilities
As a Senior Volunteer Coordinator at Cobalt Capital, you will play a central role within our Operations function and take ownership of a broad and varied set of responsibilities. Working alongside a collaborative, motivated team, your day-to-day duties will include, but are not limited to, the following:- Own key projects end to end, coordinating stakeholders and ensuring successful delivery.
- Build alignment across stakeholders and resolve competing priorities constructively.
- Monitor key performance indicators and take corrective action to keep operations on track.
- Oversee day-to-day operations and ensure processes run smoothly, efficiently and to a high standard.
- Maintain rigorous standards of quality, safety, compliance and documentation.
- Lead, train and support team members to deliver consistent, reliable results.
- Prepare operational reports and provide clear updates to management and stakeholders.
- Identify bottlenecks and inefficiencies, and design and implement process improvements.
- Negotiate with and manage vendors, contractors and service providers.
- Support planning, budgeting and resource allocation for the function.
- Ensure adherence to standard operating procedures and continuously refine them.
- Manage inventory, resources and scheduling to balance cost, service and quality.
- Drive a culture of continuous improvement, accountability and customer focus.
- Coordinate across internal teams, suppliers and partners to deliver on commitments and timelines.
- Communicate progress, risks and blockers clearly and proactively to your manager and relevant stakeholders.
- Contribute to a culture of accountability, learning from mistakes and celebrating shared wins.
- Uphold the company's values, policies, security requirements and standards of professional conduct in all activities.
- Support and step in for teammates when needed to help the team meet its shared goals.
- Represent the team and the company professionally in internal and external interactions.
- Contribute actively to a positive, inclusive, supportive and collaborative team culture.
- Adapt to changing priorities and remain calm, focused and effective in a fast-moving, evolving environment.
- Ensure your work meets agreed quality, compliance and security standards before it is considered complete.
- Handle confidential and sensitive information with discretion, care and integrity at all times.
- Identify opportunities for improvement and bring forward practical ideas to make our products, processes and ways of working better.
- Support onboarding, knowledge-sharing and documentation so the wider team can learn, scale and succeed.
- Continuously develop your skills, seek feedback and stay current with the latest developments in your field.
- Proactively flag dependencies and coordinate with other teams to keep work moving smoothly.
- Collaborate respectfully and effectively with colleagues across teams, functions, time zones and locations.
- Bring energy, curiosity and a solutions-focused mindset to everyday challenges.
What we're looking for
6-10 years of professional experience in a Volunteer Coordinator or similar roleStrong working knowledge of Volunteer Management, Recruitment and Coordination
Bachelor's degree in Social Work (Master's preferred)
Excellent communication, problem-solving and teamwork skills
Benefits
At Cobalt Capital, we believe that looking after our people is the foundation of doing great work. We offer a comprehensive, thoughtfully designed benefits and perks package that supports your health, your finances, your growth and your life outside of work. When you join us, you can expect the following:- a company-supported retirement savings plan, helping you build long-term financial security for the future.
- Transparent communication, regular all-hands updates and direct, approachable access to leadership.
- Wellness initiatives throughout the year, from health talks and screenings to fitness challenges and mindfulness sessions.
- Hybrid and remote-friendly working options, with the trust and autonomy to manage your own time and output.
- Personal accident and term life insurance providing financial protection and peace of mind for you and your loved ones.
- Commuter, transport and travel support to make getting to and from work easier and more affordable.
- The chance to do meaningful, high-impact work alongside talented, friendly, humble and ambitious colleagues.
- A modern, well-equipped office in a convenient location, with snacks, great coffee and plenty of collaborative space.
- Flexible working hours that let you do your best work while balancing your personal life and commitments.
- Wellness perks such as gym and fitness-membership support, plus wellbeing initiatives throughout the year.
- A real commitment to diversity, equity and inclusion, with employee resource groups and an open, respectful culture.
- Flexible time-off arrangements and the trust to take the breaks you need, when you need them.
- Free snacks, beverages and regular catered meals to keep you fuelled through the day.
- Protected time for learning, regular internal knowledge-sharing sessions and access to leading online learning platforms.
- A dedicated annual learning and development budget you can spend on courses, books, certifications and conferences.
- Generous, fully paid parental leave for all new parents, supporting you through one of life's biggest moments.
- Access to telemedicine and online doctor consultations so you can get care quickly, wherever you are.
- Thoughtful welcome kits, branded swag and little extras that make you feel part of the team.
- Additional wellbeing and volunteering days each year to look after yourself and give back to your community.
- A culture that actively encourages experimentation, stretch projects and learning from both wins and mistakes.
- A supportive, inclusive and collaborative culture where your ideas are genuinely heard and your contribution truly matters.
- Recognition of personal milestones with celebration leave and thoughtful gestures.
- A home-office set-up allowance plus the laptop, equipment and tools you need to work comfortably and productively.
Education
Bachelor's degree in Social Work (Master's preferred)