We are looking for a Senior Store Manager to join our team, working fully remotely from anywhere in the country. In this role you will be a key member of our Retail function, contributing directly to our goals and working closely with talented colleagues across the business.
This is a hands-on role with real ownership and impact. You will apply your skills in Store Operations, Team Leadership and Sales Targets to solve interesting problems, ship work you can be proud of and help us raise the bar for what we do. You will collaborate with cross-functional teams, share your ideas openly and have the support you need to do your best work and grow along the way.
You will bring around 6 to 10 years of relevant experience and strong, practical knowledge of Store Operations, Team Leadership and Sales Targets. Just as important are clear communication, sound judgement, attention to detail and the ability to collaborate effectively with people across different teams and backgrounds. Experience leading projects, mentoring others and influencing decisions will set you up for success in this role.
Within your first few months, you will get up to speed with our products, processes and people, build strong working relationships across the team, and begin taking ownership of your own work. Over time, you will have the opportunity to deepen your expertise, take on broader scope and grow your career with us as the company continues to scale.
In return, we offer a supportive, inclusive and collaborative environment, competitive pay, meaningful benefits and the chance to do work that genuinely matters. We care about our people, invest in their growth and want everyone here to be able to do the best work of their careers.
If this sounds like you, we would love to hear from you. Gagan Steel is an equal-opportunity employer: we welcome applicants of all backgrounds and are committed to building a diverse team and an inclusive workplace where everyone can thrive. Apply today and tell us why you would be a great fit.
Responsibilities
As a Senior Store Manager at Gagan Steel, you will play a central role within our Retail function and take ownership of a broad and varied set of responsibilities. Working alongside a collaborative, motivated team, your day-to-day duties will include, but are not limited to, the following:- Make and clearly communicate well-reasoned decisions, including difficult trade-offs.
- Represent your function in cross-functional and leadership discussions.
- Maintain rigorous standards of quality, safety, compliance and documentation.
- Manage inventory, resources and scheduling to balance cost, service and quality.
- Support planning, budgeting and resource allocation for the function.
- Coordinate across internal teams, suppliers and partners to deliver on commitments and timelines.
- Identify bottlenecks and inefficiencies, and design and implement process improvements.
- Negotiate with and manage vendors, contractors and service providers.
- Monitor key performance indicators and take corrective action to keep operations on track.
- Lead, train and support team members to deliver consistent, reliable results.
- Ensure adherence to standard operating procedures and continuously refine them.
- Prepare operational reports and provide clear updates to management and stakeholders.
- Drive a culture of continuous improvement, accountability and customer focus.
- Oversee day-to-day operations and ensure processes run smoothly, efficiently and to a high standard.
- Ensure your work meets agreed quality, compliance and security standards before it is considered complete.
- Represent the team and the company professionally in internal and external interactions.
- Collaborate respectfully and effectively with colleagues across teams, functions, time zones and locations.
- Uphold the company's values, policies, security requirements and standards of professional conduct in all activities.
- Build strong, trust-based relationships with internal and external stakeholders.
- Proactively flag dependencies and coordinate with other teams to keep work moving smoothly.
- Bring energy, curiosity and a solutions-focused mindset to everyday challenges.
- Support onboarding, knowledge-sharing and documentation so the wider team can learn, scale and succeed.
- Participate constructively in team meetings, stand-ups, planning sessions, demos and retrospectives.
- Take full ownership of your work, manage your own priorities and consistently deliver to a high standard and on time.
- Adapt to changing priorities and remain calm, focused and effective in a fast-moving, evolving environment.
- Contribute to a culture of accountability, learning from mistakes and celebrating shared wins.
- Support and step in for teammates when needed to help the team meet its shared goals.
- Maintain accurate, thorough documentation and keep all relevant systems, tools and trackers up to date.
- Handle confidential and sensitive information with discretion, care and integrity at all times.
- Contribute actively to a positive, inclusive, supportive and collaborative team culture.
What we're looking for
6-10 years of professional experience in a Store Manager or similar roleStrong working knowledge of Store Operations, Team Leadership and Sales Targets
MBA / Bachelor's in Business Administration
Proven track record of leading projects and mentoring team members
Benefits
At Gagan Steel, we believe that looking after our people is the foundation of doing great work. We offer a comprehensive, thoughtfully designed benefits and perks package that supports your health, your finances, your growth and your life outside of work. When you join us, you can expect the following:- The chance to do meaningful, high-impact work alongside talented, friendly, humble and ambitious colleagues.
- A competitive salary that is reviewed regularly and benchmarked against the market to keep your pay fair and current.
- Provident Fund (PF) contributions and gratuity in line with statutory requirements, helping you build long-term financial security for the future.
- Wellness perks such as gym and fitness-membership support, plus wellbeing initiatives throughout the year.
- Personal accident and term life insurance providing financial protection and peace of mind for you and your loved ones.
- Opportunities to attend, speak at and learn from industry events and conferences.
- Generous referral bonuses for helping us find and hire other great people to join the team.
- Access to telemedicine and online doctor consultations so you can get care quickly, wherever you are.
- Wellness initiatives throughout the year, from health talks and screenings to fitness challenges and mindfulness sessions.
- A modern, well-equipped office in a convenient location, with snacks, great coffee and plenty of collaborative space.
- earned, casual and sick leave in line with company policy, plus public holidays, because rest and time to recharge are essential to doing great, sustainable work.
- Protected time for learning, regular internal knowledge-sharing sessions and access to leading online learning platforms.
- Regular recognition and appreciation for great work, both publicly and privately.
- Generous, fully paid parental leave for all new parents, supporting you through one of life's biggest moments.
- A real commitment to diversity, equity and inclusion, with employee resource groups and an open, respectful culture.
- A dedicated annual learning and development budget you can spend on courses, books, certifications and conferences.
- Regular team lunches, celebrations, offsites and social events that make work more fun, human and connected.
- Support for relocation where relevant, to help you make a smooth move and settle in quickly.
- Full sponsorship for relevant professional certifications, memberships and qualifications.
- Free snacks, beverages and regular catered meals to keep you fuelled through the day.
- Comprehensive medical, dental and vision insurance for you and your dependants, so you and your family are well looked after.
- A results-focused environment that values outcomes and impact over hours logged at a desk.
- Transparent communication, regular all-hands updates and direct, approachable access to leadership.
Education
MBA / Bachelor's in Business Administration