We are looking for a Senior Operations Manager to join our team, working on-site from our Nanded office. In this role you will be a key member of our Operations function, contributing directly to our goals and working closely with talented colleagues across the business.
This is a hands-on role with real ownership and impact. You will apply your skills in Operations Management, Process Improvement and Team Leadership to solve interesting problems, ship work you can be proud of and help us raise the bar for what we do. You will collaborate with cross-functional teams, share your ideas openly and have the support you need to do your best work and grow along the way.
You will bring around 6 to 10 years of relevant experience and strong, practical knowledge of Operations Management, Process Improvement and Team Leadership. Just as important are clear communication, sound judgement, attention to detail and the ability to collaborate effectively with people across different teams and backgrounds. Experience leading projects, mentoring others and influencing decisions will set you up for success in this role.
Within your first few months, you will get up to speed with our products, processes and people, build strong working relationships across the team, and begin taking ownership of your own work. Over time, you will have the opportunity to deepen your expertise, take on broader scope and grow your career with us as the company continues to scale.
In return, we offer a supportive, inclusive and collaborative environment, competitive pay, meaningful benefits and the chance to do work that genuinely matters. We care about our people, invest in their growth and want everyone here to be able to do the best work of their careers.
If this sounds like you, we would love to hear from you. Gagan Instruments is an equal-opportunity employer: we welcome applicants of all backgrounds and are committed to building a diverse team and an inclusive workplace where everyone can thrive. Apply today and tell us why you would be a great fit.
Responsibilities
As a Senior Operations Manager at Gagan Instruments, you will play a central role within our Operations function and take ownership of a broad and varied set of responsibilities. Working alongside a collaborative, motivated team, your day-to-day duties will include, but are not limited to, the following:- Translate strategy into concrete plans and measurable outcomes for the team.
- Build alignment across stakeholders and resolve competing priorities constructively.
- Ensure adherence to standard operating procedures and continuously refine them.
- Monitor key performance indicators and take corrective action to keep operations on track.
- Identify bottlenecks and inefficiencies, and design and implement process improvements.
- Oversee day-to-day operations and ensure processes run smoothly, efficiently and to a high standard.
- Manage inventory, resources and scheduling to balance cost, service and quality.
- Lead, train and support team members to deliver consistent, reliable results.
- Support planning, budgeting and resource allocation for the function.
- Maintain rigorous standards of quality, safety, compliance and documentation.
- Prepare operational reports and provide clear updates to management and stakeholders.
- Coordinate across internal teams, suppliers and partners to deliver on commitments and timelines.
- Drive a culture of continuous improvement, accountability and customer focus.
- Negotiate with and manage vendors, contractors and service providers.
- Adapt to changing priorities and remain calm, focused and effective in a fast-moving, evolving environment.
- Contribute actively to a positive, inclusive, supportive and collaborative team culture.
- Identify opportunities for improvement and bring forward practical ideas to make our products, processes and ways of working better.
- Proactively flag dependencies and coordinate with other teams to keep work moving smoothly.
- Uphold the company's values, policies, security requirements and standards of professional conduct in all activities.
- Build strong, trust-based relationships with internal and external stakeholders.
- Maintain accurate, thorough documentation and keep all relevant systems, tools and trackers up to date.
- Plan and manage your workload to balance quality, speed and competing demands.
- Take full ownership of your work, manage your own priorities and consistently deliver to a high standard and on time.
- Contribute to a culture of accountability, learning from mistakes and celebrating shared wins.
- Participate constructively in team meetings, stand-ups, planning sessions, demos and retrospectives.
- Continuously develop your skills, seek feedback and stay current with the latest developments in your field.
- Support onboarding, knowledge-sharing and documentation so the wider team can learn, scale and succeed.
- Communicate progress, risks and blockers clearly and proactively to your manager and relevant stakeholders.
- Represent the team and the company professionally in internal and external interactions.
What we're looking for
6-10 years of professional experience in a Operations Manager or similar roleStrong working knowledge of Operations Management, Process Improvement and Team Leadership
MBA / Bachelor's in Business Administration
Proven track record of leading projects and mentoring team members
Benefits
At Gagan Instruments, we believe that looking after our people is the foundation of doing great work. We offer a comprehensive, thoughtfully designed benefits and perks package that supports your health, your finances, your growth and your life outside of work. When you join us, you can expect the following:- A supportive, inclusive and collaborative culture where your ideas are genuinely heard and your contribution truly matters.
- Mental-health support including confidential counselling, an Employee Assistance Programme and a range of wellbeing resources.
- Wellness perks such as gym and fitness-membership support, plus wellbeing initiatives throughout the year.
- Protected time for learning, regular internal knowledge-sharing sessions and access to leading online learning platforms.
- Support for relocation where relevant, to help you make a smooth move and settle in quickly.
- A home-office set-up allowance plus the laptop, equipment and tools you need to work comfortably and productively.
- Generous, fully paid parental leave for all new parents, supporting you through one of life's biggest moments.
- Hybrid and remote-friendly working options, with the trust and autonomy to manage your own time and output.
- Additional wellbeing and volunteering days each year to look after yourself and give back to your community.
- Free snacks, beverages and regular catered meals to keep you fuelled through the day.
- Access to telemedicine and online doctor consultations so you can get care quickly, wherever you are.
- A culture that actively encourages experimentation, stretch projects and learning from both wins and mistakes.
- A modern, well-equipped office in a convenient location, with snacks, great coffee and plenty of collaborative space.
- A performance-linked annual bonus that meaningfully rewards both your individual contribution and the company's success.
- The chance to do meaningful, high-impact work alongside talented, friendly, humble and ambitious colleagues.
- Generous referral bonuses for helping us find and hire other great people to join the team.
- Transparent communication, regular all-hands updates and direct, approachable access to leadership.
- Structured mentorship, regular feedback and clear, transparent career-progression frameworks to help you grow.
- A flat, low-ego environment where good ideas can come from anyone and are acted upon.
- earned, casual and sick leave in line with company policy, plus public holidays, because rest and time to recharge are essential to doing great, sustainable work.
- Thoughtful welcome kits, branded swag and little extras that make you feel part of the team.
- Commuter, transport and travel support to make getting to and from work easier and more affordable.
- Transparent, structured pay bands and clear criteria for progression, so you always know how to grow your earnings.
Education
MBA / Bachelor's in Business Administration