We are looking for a Senior Merchandiser to join our team, working on a hybrid basis from our Amsterdam office and from home. In this role you will be a key member of our Merchandising function, contributing directly to our goals and working closely with talented colleagues across the business.
This is a hands-on role with real ownership and impact. You will apply your skills in Merchandising, Assortment Planning and Excel to solve interesting problems, ship work you can be proud of and help us raise the bar for what we do. You will collaborate with cross-functional teams, share your ideas openly and have the support you need to do your best work and grow along the way.
You will bring around 6 to 10 years of relevant experience and strong, practical knowledge of Merchandising, Assortment Planning and Excel. Just as important are clear communication, sound judgement, attention to detail and the ability to collaborate effectively with people across different teams and backgrounds. Experience leading projects, mentoring others and influencing decisions will set you up for success in this role.
Within your first few months, you will get up to speed with our products, processes and people, build strong working relationships across the team, and begin taking ownership of your own work. Over time, you will have the opportunity to deepen your expertise, take on broader scope and grow your career with us as the company continues to scale.
In return, we offer a supportive, inclusive and collaborative environment, competitive pay, meaningful benefits and the chance to do work that genuinely matters. We care about our people, invest in their growth and want everyone here to be able to do the best work of their careers.
If this sounds like you, we would love to hear from you. Tideway Global is an equal-opportunity employer: we welcome applicants of all backgrounds and are committed to building a diverse team and an inclusive workplace where everyone can thrive. Apply today and tell us why you would be a great fit.
Responsibilities
As a Senior Merchandiser at Tideway Global, you will play a central role within our Merchandising function and take ownership of a broad and varied set of responsibilities. Working alongside a collaborative, motivated team, your day-to-day duties will include, but are not limited to, the following:- Identify capability gaps and contribute to hiring and team development.
- Make and clearly communicate well-reasoned decisions, including difficult trade-offs.
- Coordinate across internal teams, suppliers and partners to deliver on commitments and timelines.
- Lead, train and support team members to deliver consistent, reliable results.
- Monitor key performance indicators and take corrective action to keep operations on track.
- Negotiate with and manage vendors, contractors and service providers.
- Manage inventory, resources and scheduling to balance cost, service and quality.
- Drive a culture of continuous improvement, accountability and customer focus.
- Identify bottlenecks and inefficiencies, and design and implement process improvements.
- Ensure adherence to standard operating procedures and continuously refine them.
- Maintain rigorous standards of quality, safety, compliance and documentation.
- Support planning, budgeting and resource allocation for the function.
- Prepare operational reports and provide clear updates to management and stakeholders.
- Oversee day-to-day operations and ensure processes run smoothly, efficiently and to a high standard.
- Continuously develop your skills, seek feedback and stay current with the latest developments in your field.
- Collaborate respectfully and effectively with colleagues across teams, functions, time zones and locations.
- Ensure your work meets agreed quality, compliance and security standards before it is considered complete.
- Maintain accurate, thorough documentation and keep all relevant systems, tools and trackers up to date.
- Plan and manage your workload to balance quality, speed and competing demands.
- Contribute actively to a positive, inclusive, supportive and collaborative team culture.
- Uphold the company's values, policies, security requirements and standards of professional conduct in all activities.
- Proactively flag dependencies and coordinate with other teams to keep work moving smoothly.
- Build strong, trust-based relationships with internal and external stakeholders.
- Take full ownership of your work, manage your own priorities and consistently deliver to a high standard and on time.
- Participate constructively in team meetings, stand-ups, planning sessions, demos and retrospectives.
- Represent the team and the company professionally in internal and external interactions.
- Communicate progress, risks and blockers clearly and proactively to your manager and relevant stakeholders.
- Adapt to changing priorities and remain calm, focused and effective in a fast-moving, evolving environment.
- Support onboarding, knowledge-sharing and documentation so the wider team can learn, scale and succeed.
- Identify opportunities for improvement and bring forward practical ideas to make our products, processes and ways of working better.
What we're looking for
6-10 years of professional experience in a Merchandiser or similar roleStrong working knowledge of Merchandising, Assortment Planning and Excel
Bachelor's degree in Business Administration (Master's preferred)
Excellent communication, problem-solving and teamwork skills
Benefits
At Tideway Global, we believe that looking after our people is the foundation of doing great work. We offer a comprehensive, thoughtfully designed benefits and perks package that supports your health, your finances, your growth and your life outside of work. When you join us, you can expect the following:- a company-supported retirement savings plan, helping you build long-term financial security for the future.
- A culture that actively encourages experimentation, stretch projects and learning from both wins and mistakes.
- Regular team lunches, celebrations, offsites and social events that make work more fun, human and connected.
- A supportive, inclusive and collaborative culture where your ideas are genuinely heard and your contribution truly matters.
- a generous annual leave allowance well above the statutory minimum, plus public holidays, because rest and time to recharge are essential to doing great, sustainable work.
- Transparent communication, regular all-hands updates and direct, approachable access to leadership.
- Protected time for learning, regular internal knowledge-sharing sessions and access to leading online learning platforms.
- Employee stock options (ESOPs), giving you a genuine stake in the company's growth and long-term success.
- A real commitment to diversity, equity and inclusion, with employee resource groups and an open, respectful culture.
- Generous referral bonuses for helping us find and hire other great people to join the team.
- A results-focused environment that values outcomes and impact over hours logged at a desk.
- Structured mentorship, regular feedback and clear, transparent career-progression frameworks to help you grow.
- Access to telemedicine and online doctor consultations so you can get care quickly, wherever you are.
- Wellness perks such as gym and fitness-membership support, plus wellbeing initiatives throughout the year.
- Hybrid and remote-friendly working options, with the trust and autonomy to manage your own time and output.
- Generous, fully paid parental leave for all new parents, supporting you through one of life's biggest moments.
- Wellness initiatives throughout the year, from health talks and screenings to fitness challenges and mindfulness sessions.
- A competitive salary that is reviewed regularly and benchmarked against the market to keep your pay fair and current.
- Additional wellbeing and volunteering days each year to look after yourself and give back to your community.
- Employee discounts and access to a curated range of partner perks, offers and benefits.
- A home-office set-up allowance plus the laptop, equipment and tools you need to work comfortably and productively.
- Regular recognition and appreciation for great work, both publicly and privately.
- Commuter, transport and travel support to make getting to and from work easier and more affordable.
Education
Bachelor's degree in Business Administration (Master's preferred)