We are looking for a Senior HR Manager to join our team, working fully remotely from anywhere in the country. In this role you will be a key member of our Human Resources function, contributing directly to our goals and working closely with talented colleagues across the business.
This is a hands-on role with real ownership and impact. You will apply your skills in HR Strategy, Employee Relations and Performance Management to solve interesting problems, ship work you can be proud of and help us raise the bar for what we do. You will collaborate with cross-functional teams, share your ideas openly and have the support you need to do your best work and grow along the way.
You will bring around 7 to 11 years of relevant experience and strong, practical knowledge of HR Strategy, Employee Relations and Performance Management. Just as important are clear communication, sound judgement, attention to detail and the ability to collaborate effectively with people across different teams and backgrounds. Experience leading projects, mentoring others and influencing decisions will set you up for success in this role.
Within your first few months, you will get up to speed with our products, processes and people, build strong working relationships across the team, and begin taking ownership of your own work. Over time, you will have the opportunity to deepen your expertise, take on broader scope and grow your career with us as the company continues to scale.
In return, we offer a supportive, inclusive and collaborative environment, competitive pay, meaningful benefits and the chance to do work that genuinely matters. We care about our people, invest in their growth and want everyone here to be able to do the best work of their careers.
If this sounds like you, we would love to hear from you. Ember Holdings is an equal-opportunity employer: we welcome applicants of all backgrounds and are committed to building a diverse team and an inclusive workplace where everyone can thrive. Apply today and tell us why you would be a great fit.
Responsibilities
As a Senior HR Manager at Ember Holdings, you will play a central role within our Human Resources function and take ownership of a broad and varied set of responsibilities. Working alongside a collaborative, motivated team, your day-to-day duties will include, but are not limited to, the following:- Make and clearly communicate well-reasoned decisions, including difficult trade-offs.
- Represent your function in cross-functional and leadership discussions.
- Champion diversity, equity and inclusion in everything from hiring to day-to-day practices.
- Administer HR processes such as performance reviews, compensation cycles and policy updates.
- Act as a trusted point of contact for employees on HR questions, concerns and grievances.
- Design and deliver onboarding experiences that set new joiners up for success from day one.
- Analyse people data and metrics to identify trends and recommend improvements.
- Maintain accurate employee records and ensure compliance with labour laws and internal policies.
- Coordinate employer-branding activities to attract and retain top talent.
- Support employee engagement, retention and relations initiatives that strengthen company culture.
- Manage the full recruitment lifecycle, from sourcing and screening to interviewing, offers and onboarding.
- Continuously improve HR processes, tools and documentation for efficiency and a great employee experience.
- Support learning, development and career-growth programmes across the organisation.
- Partner with hiring managers to understand role requirements and build effective, inclusive hiring processes.
- Plan and manage your workload to balance quality, speed and competing demands.
- Communicate progress, risks and blockers clearly and proactively to your manager and relevant stakeholders.
- Support and step in for teammates when needed to help the team meet its shared goals.
- Handle confidential and sensitive information with discretion, care and integrity at all times.
- Maintain accurate, thorough documentation and keep all relevant systems, tools and trackers up to date.
- Take full ownership of your work, manage your own priorities and consistently deliver to a high standard and on time.
- Continuously develop your skills, seek feedback and stay current with the latest developments in your field.
- Build strong, trust-based relationships with internal and external stakeholders.
- Proactively flag dependencies and coordinate with other teams to keep work moving smoothly.
- Uphold the company's values, policies, security requirements and standards of professional conduct in all activities.
- Bring energy, curiosity and a solutions-focused mindset to everyday challenges.
- Represent the team and the company professionally in internal and external interactions.
- Participate constructively in team meetings, stand-ups, planning sessions, demos and retrospectives.
- Support onboarding, knowledge-sharing and documentation so the wider team can learn, scale and succeed.
What we're looking for
7-11 years of professional experience in a HR Manager or similar roleStrong working knowledge of HR Strategy, Employee Relations and Performance Management
Bachelor's degree in Human Resources (Master's preferred)
Proven track record of leading projects and mentoring team members
Benefits
At Ember Holdings, we believe that looking after our people is the foundation of doing great work. We offer a comprehensive, thoughtfully designed benefits and perks package that supports your health, your finances, your growth and your life outside of work. When you join us, you can expect the following:- Access to telemedicine and online doctor consultations so you can get care quickly, wherever you are.
- Wellness perks such as gym and fitness-membership support, plus wellbeing initiatives throughout the year.
- Thoughtful welcome kits, branded swag and little extras that make you feel part of the team.
- A competitive salary that is reviewed regularly and benchmarked against the market to keep your pay fair and current.
- Support for relocation where relevant, to help you make a smooth move and settle in quickly.
- Allowances and reimbursements for work-related expenses, handled quickly and without unnecessary bureaucracy.
- A performance-linked annual bonus that meaningfully rewards both your individual contribution and the company's success.
- The chance to do meaningful, high-impact work alongside talented, friendly, humble and ambitious colleagues.
- Mental-health support including confidential counselling, an Employee Assistance Programme and a range of wellbeing resources.
- Generous referral bonuses for helping us find and hire other great people to join the team.
- Regular recognition and appreciation for great work, both publicly and privately.
- Flexible working hours that let you do your best work while balancing your personal life and commitments.
- Full sponsorship for relevant professional certifications, memberships and qualifications.
- Protected time for learning, regular internal knowledge-sharing sessions and access to leading online learning platforms.
- A modern, well-equipped office in a convenient location, with snacks, great coffee and plenty of collaborative space.
- Additional wellbeing and volunteering days each year to look after yourself and give back to your community.
- Transparent communication, regular all-hands updates and direct, approachable access to leadership.
- A results-focused environment that values outcomes and impact over hours logged at a desk.
- Flexible time-off arrangements and the trust to take the breaks you need, when you need them.
- Personal accident and term life insurance providing financial protection and peace of mind for you and your loved ones.
- A supportive, inclusive and collaborative culture where your ideas are genuinely heard and your contribution truly matters.
- Company-funded health insurance with access to a wide network of hospitals and clinics, plus an annual preventive health check-up.
- Commuter, transport and travel support to make getting to and from work easier and more affordable.
- A culture that actively encourages experimentation, stretch projects and learning from both wins and mistakes.
Education
Bachelor's degree in Human Resources (Master's preferred)