We are looking for a Senior Category Manager to join our team, working on-site from our Toronto office. In this role you will be a key member of our Merchandising function, contributing directly to our goals and working closely with talented colleagues across the business.
This is a hands-on role with real ownership and impact. You will apply your skills in Category Management, Pricing and Vendor Management to solve interesting problems, ship work you can be proud of and help us raise the bar for what we do. You will collaborate with cross-functional teams, share your ideas openly and have the support you need to do your best work and grow along the way.
You will bring around 7 to 11 years of relevant experience and strong, practical knowledge of Category Management, Pricing and Vendor Management. Just as important are clear communication, sound judgement, attention to detail and the ability to collaborate effectively with people across different teams and backgrounds. Experience leading projects, mentoring others and influencing decisions will set you up for success in this role.
Within your first few months, you will get up to speed with our products, processes and people, build strong working relationships across the team, and begin taking ownership of your own work. Over time, you will have the opportunity to deepen your expertise, take on broader scope and grow your career with us as the company continues to scale.
In return, we offer a supportive, inclusive and collaborative environment, competitive pay, meaningful benefits and the chance to do work that genuinely matters. We care about our people, invest in their growth and want everyone here to be able to do the best work of their careers.
If this sounds like you, we would love to hear from you. Cinder Labs is an equal-opportunity employer: we welcome applicants of all backgrounds and are committed to building a diverse team and an inclusive workplace where everyone can thrive. Apply today and tell us why you would be a great fit.
Responsibilities
As a Senior Category Manager at Cinder Labs, you will play a central role within our Merchandising function and take ownership of a broad and varied set of responsibilities. Working alongside a collaborative, motivated team, your day-to-day duties will include, but are not limited to, the following:- Mentor, coach and support more junior team members, helping them grow and do their best work.
- Define and improve processes, standards and ways of working across the team.
- Drive a culture of continuous improvement, accountability and customer focus.
- Identify bottlenecks and inefficiencies, and design and implement process improvements.
- Coordinate across internal teams, suppliers and partners to deliver on commitments and timelines.
- Manage inventory, resources and scheduling to balance cost, service and quality.
- Prepare operational reports and provide clear updates to management and stakeholders.
- Maintain rigorous standards of quality, safety, compliance and documentation.
- Monitor key performance indicators and take corrective action to keep operations on track.
- Oversee day-to-day operations and ensure processes run smoothly, efficiently and to a high standard.
- Negotiate with and manage vendors, contractors and service providers.
- Ensure adherence to standard operating procedures and continuously refine them.
- Support planning, budgeting and resource allocation for the function.
- Lead, train and support team members to deliver consistent, reliable results.
- Identify opportunities for improvement and bring forward practical ideas to make our products, processes and ways of working better.
- Support onboarding, knowledge-sharing and documentation so the wider team can learn, scale and succeed.
- Continuously develop your skills, seek feedback and stay current with the latest developments in your field.
- Plan and manage your workload to balance quality, speed and competing demands.
- Handle confidential and sensitive information with discretion, care and integrity at all times.
- Contribute to a culture of accountability, learning from mistakes and celebrating shared wins.
- Ensure your work meets agreed quality, compliance and security standards before it is considered complete.
- Maintain accurate, thorough documentation and keep all relevant systems, tools and trackers up to date.
- Contribute actively to a positive, inclusive, supportive and collaborative team culture.
- Communicate progress, risks and blockers clearly and proactively to your manager and relevant stakeholders.
- Support and step in for teammates when needed to help the team meet its shared goals.
- Participate constructively in team meetings, stand-ups, planning sessions, demos and retrospectives.
- Uphold the company's values, policies, security requirements and standards of professional conduct in all activities.
- Take full ownership of your work, manage your own priorities and consistently deliver to a high standard and on time.
What we're looking for
7-11 years of professional experience in a Category Manager or similar roleStrong working knowledge of Category Management, Pricing and Vendor Management
Bachelor's degree in Business Administration (Master's preferred)
Proven track record of leading projects and mentoring team members
Benefits
At Cinder Labs, we believe that looking after our people is the foundation of doing great work. We offer a comprehensive, thoughtfully designed benefits and perks package that supports your health, your finances, your growth and your life outside of work. When you join us, you can expect the following:- A results-focused environment that values outcomes and impact over hours logged at a desk.
- Protected time for learning, regular internal knowledge-sharing sessions and access to leading online learning platforms.
- Wellness initiatives throughout the year, from health talks and screenings to fitness challenges and mindfulness sessions.
- A flat, low-ego environment where good ideas can come from anyone and are acted upon.
- Hybrid and remote-friendly working options, with the trust and autonomy to manage your own time and output.
- Generous referral bonuses for helping us find and hire other great people to join the team.
- Regular team lunches, celebrations, offsites and social events that make work more fun, human and connected.
- Thoughtful welcome kits, branded swag and little extras that make you feel part of the team.
- Full sponsorship for relevant professional certifications, memberships and qualifications.
- Recognition of personal milestones with celebration leave and thoughtful gestures.
- Additional wellbeing and volunteering days each year to look after yourself and give back to your community.
- a generous annual leave allowance well above the statutory minimum, plus public holidays, because rest and time to recharge are essential to doing great, sustainable work.
- Structured mentorship, regular feedback and clear, transparent career-progression frameworks to help you grow.
- Flexible working hours that let you do your best work while balancing your personal life and commitments.
- Generous, fully paid parental leave for all new parents, supporting you through one of life's biggest moments.
- A performance-linked annual bonus that meaningfully rewards both your individual contribution and the company's success.
- Employee stock options (ESOPs), giving you a genuine stake in the company's growth and long-term success.
- Free snacks, beverages and regular catered meals to keep you fuelled through the day.
- Comprehensive medical, dental and vision insurance for you and your dependants, so you and your family are well looked after.
- A supportive, inclusive and collaborative culture where your ideas are genuinely heard and your contribution truly matters.
- Wellness perks such as gym and fitness-membership support, plus wellbeing initiatives throughout the year.
- Regular recognition and appreciation for great work, both publicly and privately.
- A real commitment to diversity, equity and inclusion, with employee resource groups and an open, respectful culture.
Education
Bachelor's degree in Business Administration (Master's preferred)