We are looking for an experienced Project Manager to join our team, working on a hybrid basis from our Tokyo office and from home. In this role you will be a key member of our Operations function, contributing directly to our goals and working closely with talented colleagues across the business.
This is a hands-on role with real ownership and impact. You will apply your skills in Project Management, Agile and JIRA to solve interesting problems, ship work you can be proud of and help us raise the bar for what we do. You will collaborate with cross-functional teams, share your ideas openly and have the support you need to do your best work and grow along the way.
You will bring around 3 to 6 years of relevant experience and strong, practical knowledge of Project Management, Agile and JIRA. Just as important are clear communication, sound judgement, attention to detail and the ability to collaborate effectively with people across different teams and backgrounds.
Within your first few months, you will get up to speed with our products, processes and people, build strong working relationships across the team, and begin taking ownership of your own work. Over time, you will have the opportunity to deepen your expertise, take on broader scope and grow your career with us as the company continues to scale.
In return, we offer a supportive, inclusive and collaborative environment, competitive pay, meaningful benefits and the chance to do work that genuinely matters. We care about our people, invest in their growth and want everyone here to be able to do the best work of their careers.
If this sounds like you, we would love to hear from you. Ember Partners is an equal-opportunity employer: we welcome applicants of all backgrounds and are committed to building a diverse team and an inclusive workplace where everyone can thrive. Apply today and tell us why you would be a great fit.
Responsibilities
As a Project Manager at Ember Partners, you will play a central role within our Operations function and take ownership of a broad and varied set of responsibilities. Working alongside a collaborative, motivated team, your day-to-day duties will include, but are not limited to, the following:- Build alignment across stakeholders and resolve competing priorities constructively.
- Represent your function in cross-functional and leadership discussions.
- Lead, train and support team members to deliver consistent, reliable results.
- Maintain rigorous standards of quality, safety, compliance and documentation.
- Drive a culture of continuous improvement, accountability and customer focus.
- Coordinate across internal teams, suppliers and partners to deliver on commitments and timelines.
- Support planning, budgeting and resource allocation for the function.
- Ensure adherence to standard operating procedures and continuously refine them.
- Identify bottlenecks and inefficiencies, and design and implement process improvements.
- Manage inventory, resources and scheduling to balance cost, service and quality.
- Negotiate with and manage vendors, contractors and service providers.
- Monitor key performance indicators and take corrective action to keep operations on track.
- Prepare operational reports and provide clear updates to management and stakeholders.
- Oversee day-to-day operations and ensure processes run smoothly, efficiently and to a high standard.
- Proactively flag dependencies and coordinate with other teams to keep work moving smoothly.
- Maintain accurate, thorough documentation and keep all relevant systems, tools and trackers up to date.
- Participate constructively in team meetings, stand-ups, planning sessions, demos and retrospectives.
- Support and step in for teammates when needed to help the team meet its shared goals.
- Plan and manage your workload to balance quality, speed and competing demands.
- Identify opportunities for improvement and bring forward practical ideas to make our products, processes and ways of working better.
- Support onboarding, knowledge-sharing and documentation so the wider team can learn, scale and succeed.
- Handle confidential and sensitive information with discretion, care and integrity at all times.
- Take full ownership of your work, manage your own priorities and consistently deliver to a high standard and on time.
- Communicate progress, risks and blockers clearly and proactively to your manager and relevant stakeholders.
- Build strong, trust-based relationships with internal and external stakeholders.
- Contribute to a culture of accountability, learning from mistakes and celebrating shared wins.
- Contribute actively to a positive, inclusive, supportive and collaborative team culture.
- Continuously develop your skills, seek feedback and stay current with the latest developments in your field.
- Represent the team and the company professionally in internal and external interactions.
What we're looking for
3-6 years of professional experience in a Project Manager or similar roleStrong working knowledge of Project Management, Agile and JIRA
Bachelor's degree in Business Administration
Excellent communication, problem-solving and teamwork skills
Benefits
At Ember Partners, we believe that looking after our people is the foundation of doing great work. We offer a comprehensive, thoughtfully designed benefits and perks package that supports your health, your finances, your growth and your life outside of work. When you join us, you can expect the following:- Support for relocation where relevant, to help you make a smooth move and settle in quickly.
- Opportunities to attend, speak at and learn from industry events and conferences.
- A dedicated annual learning and development budget you can spend on courses, books, certifications and conferences.
- A flat, low-ego environment where good ideas can come from anyone and are acted upon.
- A results-focused environment that values outcomes and impact over hours logged at a desk.
- Flexible time-off arrangements and the trust to take the breaks you need, when you need them.
- Employee stock options (ESOPs), giving you a genuine stake in the company's growth and long-term success.
- Generous referral bonuses for helping us find and hire other great people to join the team.
- Regular recognition and appreciation for great work, both publicly and privately.
- A modern, well-equipped office in a convenient location, with snacks, great coffee and plenty of collaborative space.
- a generous annual leave allowance well above the statutory minimum, plus public holidays, because rest and time to recharge are essential to doing great, sustainable work.
- Personal accident and term life insurance providing financial protection and peace of mind for you and your loved ones.
- Employee discounts and access to a curated range of partner perks, offers and benefits.
- Company-funded health insurance with access to a wide network of hospitals and clinics, plus an annual preventive health check-up.
- The chance to do meaningful, high-impact work alongside talented, friendly, humble and ambitious colleagues.
- Regular team lunches, celebrations, offsites and social events that make work more fun, human and connected.
- A supportive, inclusive and collaborative culture where your ideas are genuinely heard and your contribution truly matters.
- Structured mentorship, regular feedback and clear, transparent career-progression frameworks to help you grow.
- Wellness perks such as gym and fitness-membership support, plus wellbeing initiatives throughout the year.
- Protected time for learning, regular internal knowledge-sharing sessions and access to leading online learning platforms.
- A home-office set-up allowance plus the laptop, equipment and tools you need to work comfortably and productively.
- Free snacks, beverages and regular catered meals to keep you fuelled through the day.
- Transparent, structured pay bands and clear criteria for progression, so you always know how to grow your earnings.
Education
Bachelor's degree in Business Administration