We are looking for an experienced Office Administrator to join our team, working on a hybrid basis from our New York office and from home. In this role you will be a key member of our Administration function, contributing directly to our goals and working closely with talented colleagues across the business.
This is a hands-on role with real ownership and impact. You will apply your skills in Administration, MS Office and Scheduling to solve interesting problems, ship work you can be proud of and help us raise the bar for what we do. You will collaborate with cross-functional teams, share your ideas openly and have the support you need to do your best work and grow along the way.
You will bring around 4 to 7 years of relevant experience and strong, practical knowledge of Administration, MS Office and Scheduling. Just as important are clear communication, sound judgement, attention to detail and the ability to collaborate effectively with people across different teams and backgrounds.
Within your first few months, you will get up to speed with our products, processes and people, build strong working relationships across the team, and begin taking ownership of your own work. Over time, you will have the opportunity to deepen your expertise, take on broader scope and grow your career with us as the company continues to scale.
In return, we offer a supportive, inclusive and collaborative environment, competitive pay, meaningful benefits and the chance to do work that genuinely matters. We care about our people, invest in their growth and want everyone here to be able to do the best work of their careers.
If this sounds like you, we would love to hear from you. Ridge Health is an equal-opportunity employer: we welcome applicants of all backgrounds and are committed to building a diverse team and an inclusive workplace where everyone can thrive. Apply today and tell us why you would be a great fit.
Responsibilities
As a Office Administrator at Ridge Health, you will play a central role within our Administration function and take ownership of a broad and varied set of responsibilities. Working alongside a collaborative, motivated team, your day-to-day duties will include, but are not limited to, the following:- Lead, train and support team members to deliver consistent, reliable results.
- Ensure adherence to standard operating procedures and continuously refine them.
- Identify bottlenecks and inefficiencies, and design and implement process improvements.
- Negotiate with and manage vendors, contractors and service providers.
- Monitor key performance indicators and take corrective action to keep operations on track.
- Prepare operational reports and provide clear updates to management and stakeholders.
- Manage inventory, resources and scheduling to balance cost, service and quality.
- Maintain rigorous standards of quality, safety, compliance and documentation.
- Oversee day-to-day operations and ensure processes run smoothly, efficiently and to a high standard.
- Coordinate across internal teams, suppliers and partners to deliver on commitments and timelines.
- Support planning, budgeting and resource allocation for the function.
- Drive a culture of continuous improvement, accountability and customer focus.
- Continuously develop your skills, seek feedback and stay current with the latest developments in your field.
- Take full ownership of your work, manage your own priorities and consistently deliver to a high standard and on time.
- Adapt to changing priorities and remain calm, focused and effective in a fast-moving, evolving environment.
- Proactively flag dependencies and coordinate with other teams to keep work moving smoothly.
- Contribute actively to a positive, inclusive, supportive and collaborative team culture.
- Participate constructively in team meetings, stand-ups, planning sessions, demos and retrospectives.
- Contribute to a culture of accountability, learning from mistakes and celebrating shared wins.
- Maintain accurate, thorough documentation and keep all relevant systems, tools and trackers up to date.
- Support onboarding, knowledge-sharing and documentation so the wider team can learn, scale and succeed.
- Represent the team and the company professionally in internal and external interactions.
- Uphold the company's values, policies, security requirements and standards of professional conduct in all activities.
- Ensure your work meets agreed quality, compliance and security standards before it is considered complete.
- Identify opportunities for improvement and bring forward practical ideas to make our products, processes and ways of working better.
- Support and step in for teammates when needed to help the team meet its shared goals.
- Build strong, trust-based relationships with internal and external stakeholders.
- Bring energy, curiosity and a solutions-focused mindset to everyday challenges.
- Handle confidential and sensitive information with discretion, care and integrity at all times.
What we're looking for
4-7 years of professional experience in a Office Administrator or similar roleStrong working knowledge of Administration, MS Office and Scheduling
Bachelor's degree in Business Administration
Excellent communication, problem-solving and teamwork skills
Benefits
At Ridge Health, we believe that looking after our people is the foundation of doing great work. We offer a comprehensive, thoughtfully designed benefits and perks package that supports your health, your finances, your growth and your life outside of work. When you join us, you can expect the following:- A culture that actively encourages experimentation, stretch projects and learning from both wins and mistakes.
- a 401(k) retirement plan with a generous company match, helping you build long-term financial security for the future.
- Structured mentorship, regular feedback and clear, transparent career-progression frameworks to help you grow.
- Regular team lunches, celebrations, offsites and social events that make work more fun, human and connected.
- Thoughtful welcome kits, branded swag and little extras that make you feel part of the team.
- Employee discounts and access to a curated range of partner perks, offers and benefits.
- A modern, well-equipped office in a convenient location, with snacks, great coffee and plenty of collaborative space.
- Flexible time-off arrangements and the trust to take the breaks you need, when you need them.
- Full sponsorship for relevant professional certifications, memberships and qualifications.
- A flat, low-ego environment where good ideas can come from anyone and are acted upon.
- Hybrid and remote-friendly working options, with the trust and autonomy to manage your own time and output.
- Company-funded health insurance with access to a wide network of hospitals and clinics, plus an annual preventive health check-up.
- A supportive, inclusive and collaborative culture where your ideas are genuinely heard and your contribution truly matters.
- Additional wellbeing and volunteering days each year to look after yourself and give back to your community.
- A results-focused environment that values outcomes and impact over hours logged at a desk.
- A dedicated annual learning and development budget you can spend on courses, books, certifications and conferences.
- Personal accident and term life insurance providing financial protection and peace of mind for you and your loved ones.
- Free snacks, beverages and regular catered meals to keep you fuelled through the day.
- Access to telemedicine and online doctor consultations so you can get care quickly, wherever you are.
- A home-office set-up allowance plus the laptop, equipment and tools you need to work comfortably and productively.
- A competitive salary that is reviewed regularly and benchmarked against the market to keep your pay fair and current.
- Generous referral bonuses for helping us find and hire other great people to join the team.
- The chance to do meaningful, high-impact work alongside talented, friendly, humble and ambitious colleagues.
Education
Bachelor's degree in Business Administration