We are looking for a capable Lab Technician to join our team, working fully remotely from anywhere in the country. In this role you will be a key member of our Operations function, contributing directly to our goals and working closely with talented colleagues across the business.
This is a hands-on role with real ownership and impact. You will apply your skills in Lab Equipment, Sample Preparation and Assays to solve interesting problems, ship work you can be proud of and help us raise the bar for what we do. You will collaborate with cross-functional teams, share your ideas openly and have the support you need to do your best work and grow along the way.
You will bring around 2 to 4 years of relevant experience and strong, practical knowledge of Lab Equipment, Sample Preparation and Assays. Just as important are clear communication, sound judgement, attention to detail and the ability to collaborate effectively with people across different teams and backgrounds.
Within your first few months, you will get up to speed with our products, processes and people, build strong working relationships across the team, and begin taking ownership of your own work. Over time, you will have the opportunity to deepen your expertise, take on broader scope and grow your career with us as the company continues to scale.
In return, we offer a supportive, inclusive and collaborative environment, competitive pay, meaningful benefits and the chance to do work that genuinely matters. We care about our people, invest in their growth and want everyone here to be able to do the best work of their careers.
If this sounds like you, we would love to hear from you. Ionic Logistics is an equal-opportunity employer: we welcome applicants of all backgrounds and are committed to building a diverse team and an inclusive workplace where everyone can thrive. Apply today and tell us why you would be a great fit.
Responsibilities
As a Lab Technician at Ionic Logistics, you will play a central role within our Operations function and take ownership of a broad and varied set of responsibilities. Working alongside a collaborative, motivated team, your day-to-day duties will include, but are not limited to, the following:- Oversee day-to-day operations and ensure processes run smoothly, efficiently and to a high standard.
- Drive a culture of continuous improvement, accountability and customer focus.
- Negotiate with and manage vendors, contractors and service providers.
- Prepare operational reports and provide clear updates to management and stakeholders.
- Identify bottlenecks and inefficiencies, and design and implement process improvements.
- Maintain rigorous standards of quality, safety, compliance and documentation.
- Manage inventory, resources and scheduling to balance cost, service and quality.
- Ensure adherence to standard operating procedures and continuously refine them.
- Monitor key performance indicators and take corrective action to keep operations on track.
- Support planning, budgeting and resource allocation for the function.
- Coordinate across internal teams, suppliers and partners to deliver on commitments and timelines.
- Lead, train and support team members to deliver consistent, reliable results.
- Maintain accurate, thorough documentation and keep all relevant systems, tools and trackers up to date.
- Uphold the company's values, policies, security requirements and standards of professional conduct in all activities.
- Support onboarding, knowledge-sharing and documentation so the wider team can learn, scale and succeed.
- Represent the team and the company professionally in internal and external interactions.
- Adapt to changing priorities and remain calm, focused and effective in a fast-moving, evolving environment.
- Continuously develop your skills, seek feedback and stay current with the latest developments in your field.
- Collaborate respectfully and effectively with colleagues across teams, functions, time zones and locations.
- Proactively flag dependencies and coordinate with other teams to keep work moving smoothly.
- Contribute to a culture of accountability, learning from mistakes and celebrating shared wins.
- Identify opportunities for improvement and bring forward practical ideas to make our products, processes and ways of working better.
- Handle confidential and sensitive information with discretion, care and integrity at all times.
- Take full ownership of your work, manage your own priorities and consistently deliver to a high standard and on time.
- Plan and manage your workload to balance quality, speed and competing demands.
- Ensure your work meets agreed quality, compliance and security standards before it is considered complete.
- Build strong, trust-based relationships with internal and external stakeholders.
- Support and step in for teammates when needed to help the team meet its shared goals.
What we're looking for
2-4 years of professional experience in a Lab Technician or similar roleStrong working knowledge of Lab Equipment, Sample Preparation and Assays
Bachelor's degree in Life Sciences
Excellent communication, problem-solving and teamwork skills
Benefits
At Ionic Logistics, we believe that looking after our people is the foundation of doing great work. We offer a comprehensive, thoughtfully designed benefits and perks package that supports your health, your finances, your growth and your life outside of work. When you join us, you can expect the following:- Hybrid and remote-friendly working options, with the trust and autonomy to manage your own time and output.
- Employee stock options (ESOPs), giving you a genuine stake in the company's growth and long-term success.
- A real commitment to diversity, equity and inclusion, with employee resource groups and an open, respectful culture.
- Full sponsorship for relevant professional certifications, memberships and qualifications.
- Personal accident and term life insurance providing financial protection and peace of mind for you and your loved ones.
- Flexible working hours that let you do your best work while balancing your personal life and commitments.
- Employee discounts and access to a curated range of partner perks, offers and benefits.
- A supportive, inclusive and collaborative culture where your ideas are genuinely heard and your contribution truly matters.
- Opportunities to attend, speak at and learn from industry events and conferences.
- Regular recognition and appreciation for great work, both publicly and privately.
- A flat, low-ego environment where good ideas can come from anyone and are acted upon.
- Recognition of personal milestones with celebration leave and thoughtful gestures.
- Regular team lunches, celebrations, offsites and social events that make work more fun, human and connected.
- a company-supported retirement savings plan, helping you build long-term financial security for the future.
- Comprehensive medical, dental and vision insurance for you and your dependants, so you and your family are well looked after.
- Generous, fully paid parental leave for all new parents, supporting you through one of life's biggest moments.
- a generous annual leave allowance well above the statutory minimum, plus public holidays, because rest and time to recharge are essential to doing great, sustainable work.
- Company-funded health insurance with access to a wide network of hospitals and clinics, plus an annual preventive health check-up.
- A performance-linked annual bonus that meaningfully rewards both your individual contribution and the company's success.
- A home-office set-up allowance plus the laptop, equipment and tools you need to work comfortably and productively.
- Wellness initiatives throughout the year, from health talks and screenings to fitness challenges and mindfulness sessions.
- Protected time for learning, regular internal knowledge-sharing sessions and access to leading online learning platforms.
- Structured mentorship, regular feedback and clear, transparent career-progression frameworks to help you grow.
Education
Bachelor's degree in Life Sciences