We are looking for a capable Junior Office Administrator to join our team, working on-site from our London office. In this role you will be a key member of our Administration function, contributing directly to our goals and working closely with talented colleagues across the business.
This is a hands-on role with real ownership and impact. You will apply your skills in Administration, MS Office and Scheduling to solve interesting problems, ship work you can be proud of and help us raise the bar for what we do. You will collaborate with cross-functional teams, share your ideas openly and have the support you need to do your best work and grow along the way.
You will bring around 2 to 4 years of relevant experience and strong, practical knowledge of Administration, MS Office and Scheduling. Just as important are clear communication, sound judgement, attention to detail and the ability to collaborate effectively with people across different teams and backgrounds.
Within your first few months, you will get up to speed with our products, processes and people, build strong working relationships across the team, and begin taking ownership of your own work. Over time, you will have the opportunity to deepen your expertise, take on broader scope and grow your career with us as the company continues to scale.
In return, we offer a supportive, inclusive and collaborative environment, competitive pay, meaningful benefits and the chance to do work that genuinely matters. We care about our people, invest in their growth and want everyone here to be able to do the best work of their careers.
If this sounds like you, we would love to hear from you. Terra Health is an equal-opportunity employer: we welcome applicants of all backgrounds and are committed to building a diverse team and an inclusive workplace where everyone can thrive. Apply today and tell us why you would be a great fit.
Responsibilities
As a Junior Office Administrator at Terra Health, you will play a central role within our Administration function and take ownership of a broad and varied set of responsibilities. Working alongside a collaborative, motivated team, your day-to-day duties will include, but are not limited to, the following:- Prepare operational reports and provide clear updates to management and stakeholders.
- Maintain rigorous standards of quality, safety, compliance and documentation.
- Oversee day-to-day operations and ensure processes run smoothly, efficiently and to a high standard.
- Identify bottlenecks and inefficiencies, and design and implement process improvements.
- Coordinate across internal teams, suppliers and partners to deliver on commitments and timelines.
- Manage inventory, resources and scheduling to balance cost, service and quality.
- Drive a culture of continuous improvement, accountability and customer focus.
- Monitor key performance indicators and take corrective action to keep operations on track.
- Lead, train and support team members to deliver consistent, reliable results.
- Ensure adherence to standard operating procedures and continuously refine them.
- Negotiate with and manage vendors, contractors and service providers.
- Support planning, budgeting and resource allocation for the function.
- Contribute actively to a positive, inclusive, supportive and collaborative team culture.
- Support and step in for teammates when needed to help the team meet its shared goals.
- Build strong, trust-based relationships with internal and external stakeholders.
- Bring energy, curiosity and a solutions-focused mindset to everyday challenges.
- Maintain accurate, thorough documentation and keep all relevant systems, tools and trackers up to date.
- Support onboarding, knowledge-sharing and documentation so the wider team can learn, scale and succeed.
- Proactively flag dependencies and coordinate with other teams to keep work moving smoothly.
- Handle confidential and sensitive information with discretion, care and integrity at all times.
- Ensure your work meets agreed quality, compliance and security standards before it is considered complete.
- Represent the team and the company professionally in internal and external interactions.
- Continuously develop your skills, seek feedback and stay current with the latest developments in your field.
- Adapt to changing priorities and remain calm, focused and effective in a fast-moving, evolving environment.
- Plan and manage your workload to balance quality, speed and competing demands.
- Contribute to a culture of accountability, learning from mistakes and celebrating shared wins.
- Collaborate respectfully and effectively with colleagues across teams, functions, time zones and locations.
- Take full ownership of your work, manage your own priorities and consistently deliver to a high standard and on time.
- Uphold the company's values, policies, security requirements and standards of professional conduct in all activities.
What we're looking for
2-4 years of professional experience in a Office Administrator or similar roleStrong working knowledge of Administration, MS Office and Scheduling
Bachelor's degree in Business Administration
Excellent communication, problem-solving and teamwork skills
Benefits
At Terra Health, we believe that looking after our people is the foundation of doing great work. We offer a comprehensive, thoughtfully designed benefits and perks package that supports your health, your finances, your growth and your life outside of work. When you join us, you can expect the following:- A real commitment to diversity, equity and inclusion, with employee resource groups and an open, respectful culture.
- Mental-health support including confidential counselling, an Employee Assistance Programme and a range of wellbeing resources.
- Wellness initiatives throughout the year, from health talks and screenings to fitness challenges and mindfulness sessions.
- Flexible working hours that let you do your best work while balancing your personal life and commitments.
- Generous, fully paid parental leave for all new parents, supporting you through one of life's biggest moments.
- Additional wellbeing and volunteering days each year to look after yourself and give back to your community.
- A competitive salary that is reviewed regularly and benchmarked against the market to keep your pay fair and current.
- A flat, low-ego environment where good ideas can come from anyone and are acted upon.
- Structured mentorship, regular feedback and clear, transparent career-progression frameworks to help you grow.
- Free snacks, beverages and regular catered meals to keep you fuelled through the day.
- Hybrid and remote-friendly working options, with the trust and autonomy to manage your own time and output.
- Transparent communication, regular all-hands updates and direct, approachable access to leadership.
- The chance to do meaningful, high-impact work alongside talented, friendly, humble and ambitious colleagues.
- an auto-enrolment workplace pension scheme with employer contributions, helping you build long-term financial security for the future.
- Personal accident and term life insurance providing financial protection and peace of mind for you and your loved ones.
- A modern, well-equipped office in a convenient location, with snacks, great coffee and plenty of collaborative space.
- Comprehensive medical, dental and vision insurance for you and your dependants, so you and your family are well looked after.
- A home-office set-up allowance plus the laptop, equipment and tools you need to work comfortably and productively.
- Commuter, transport and travel support to make getting to and from work easier and more affordable.
- Protected time for learning, regular internal knowledge-sharing sessions and access to leading online learning platforms.
- Regular team lunches, celebrations, offsites and social events that make work more fun, human and connected.
- A culture that actively encourages experimentation, stretch projects and learning from both wins and mistakes.
- Recognition of personal milestones with celebration leave and thoughtful gestures.
Education
Bachelor's degree in Business Administration