We are looking for an experienced HR Manager to join our team, working on a hybrid basis from our Toronto office and from home. In this role you will be a key member of our Human Resources function, contributing directly to our goals and working closely with talented colleagues across the business.
This is a hands-on role with real ownership and impact. You will apply your skills in HR Strategy, Employee Relations and Performance Management to solve interesting problems, ship work you can be proud of and help us raise the bar for what we do. You will collaborate with cross-functional teams, share your ideas openly and have the support you need to do your best work and grow along the way.
You will bring around 4 to 7 years of relevant experience and strong, practical knowledge of HR Strategy, Employee Relations and Performance Management. Just as important are clear communication, sound judgement, attention to detail and the ability to collaborate effectively with people across different teams and backgrounds.
Within your first few months, you will get up to speed with our products, processes and people, build strong working relationships across the team, and begin taking ownership of your own work. Over time, you will have the opportunity to deepen your expertise, take on broader scope and grow your career with us as the company continues to scale.
In return, we offer a supportive, inclusive and collaborative environment, competitive pay, meaningful benefits and the chance to do work that genuinely matters. We care about our people, invest in their growth and want everyone here to be able to do the best work of their careers.
If this sounds like you, we would love to hear from you. Quill Systems is an equal-opportunity employer: we welcome applicants of all backgrounds and are committed to building a diverse team and an inclusive workplace where everyone can thrive. Apply today and tell us why you would be a great fit.
Responsibilities
As a HR Manager at Quill Systems, you will play a central role within our Human Resources function and take ownership of a broad and varied set of responsibilities. Working alongside a collaborative, motivated team, your day-to-day duties will include, but are not limited to, the following:- Own key projects end to end, coordinating stakeholders and ensuring successful delivery.
- Translate strategy into concrete plans and measurable outcomes for the team.
- Champion diversity, equity and inclusion in everything from hiring to day-to-day practices.
- Partner with hiring managers to understand role requirements and build effective, inclusive hiring processes.
- Support employee engagement, retention and relations initiatives that strengthen company culture.
- Coordinate employer-branding activities to attract and retain top talent.
- Administer HR processes such as performance reviews, compensation cycles and policy updates.
- Maintain accurate employee records and ensure compliance with labour laws and internal policies.
- Continuously improve HR processes, tools and documentation for efficiency and a great employee experience.
- Analyse people data and metrics to identify trends and recommend improvements.
- Manage the full recruitment lifecycle, from sourcing and screening to interviewing, offers and onboarding.
- Support learning, development and career-growth programmes across the organisation.
- Act as a trusted point of contact for employees on HR questions, concerns and grievances.
- Design and deliver onboarding experiences that set new joiners up for success from day one.
- Uphold the company's values, policies, security requirements and standards of professional conduct in all activities.
- Communicate progress, risks and blockers clearly and proactively to your manager and relevant stakeholders.
- Support onboarding, knowledge-sharing and documentation so the wider team can learn, scale and succeed.
- Contribute actively to a positive, inclusive, supportive and collaborative team culture.
- Handle confidential and sensitive information with discretion, care and integrity at all times.
- Participate constructively in team meetings, stand-ups, planning sessions, demos and retrospectives.
- Build strong, trust-based relationships with internal and external stakeholders.
- Support and step in for teammates when needed to help the team meet its shared goals.
- Represent the team and the company professionally in internal and external interactions.
- Bring energy, curiosity and a solutions-focused mindset to everyday challenges.
- Continuously develop your skills, seek feedback and stay current with the latest developments in your field.
- Collaborate respectfully and effectively with colleagues across teams, functions, time zones and locations.
- Maintain accurate, thorough documentation and keep all relevant systems, tools and trackers up to date.
- Proactively flag dependencies and coordinate with other teams to keep work moving smoothly.
- Take full ownership of your work, manage your own priorities and consistently deliver to a high standard and on time.
What we're looking for
4-7 years of professional experience in a HR Manager or similar roleStrong working knowledge of HR Strategy, Employee Relations and Performance Management
Bachelor's degree in Human Resources
Excellent communication, problem-solving and teamwork skills
Benefits
At Quill Systems, we believe that looking after our people is the foundation of doing great work. We offer a comprehensive, thoughtfully designed benefits and perks package that supports your health, your finances, your growth and your life outside of work. When you join us, you can expect the following:- Transparent, structured pay bands and clear criteria for progression, so you always know how to grow your earnings.
- Recognition of personal milestones with celebration leave and thoughtful gestures.
- A home-office set-up allowance plus the laptop, equipment and tools you need to work comfortably and productively.
- A supportive, inclusive and collaborative culture where your ideas are genuinely heard and your contribution truly matters.
- Employee discounts and access to a curated range of partner perks, offers and benefits.
- A competitive salary that is reviewed regularly and benchmarked against the market to keep your pay fair and current.
- Flexible time-off arrangements and the trust to take the breaks you need, when you need them.
- A real commitment to diversity, equity and inclusion, with employee resource groups and an open, respectful culture.
- Full sponsorship for relevant professional certifications, memberships and qualifications.
- Regular recognition and appreciation for great work, both publicly and privately.
- Access to telemedicine and online doctor consultations so you can get care quickly, wherever you are.
- an RRSP retirement savings plan with employer matching, helping you build long-term financial security for the future.
- Structured mentorship, regular feedback and clear, transparent career-progression frameworks to help you grow.
- Flexible working hours that let you do your best work while balancing your personal life and commitments.
- Free snacks, beverages and regular catered meals to keep you fuelled through the day.
- Additional wellbeing and volunteering days each year to look after yourself and give back to your community.
- A culture that actively encourages experimentation, stretch projects and learning from both wins and mistakes.
- Employee stock options (ESOPs), giving you a genuine stake in the company's growth and long-term success.
- Generous referral bonuses for helping us find and hire other great people to join the team.
- a generous annual leave allowance well above the statutory minimum, plus public holidays, because rest and time to recharge are essential to doing great, sustainable work.
- Wellness initiatives throughout the year, from health talks and screenings to fitness challenges and mindfulness sessions.
- A dedicated annual learning and development budget you can spend on courses, books, certifications and conferences.
- Commuter, transport and travel support to make getting to and from work easier and more affordable.
Education
Bachelor's degree in Human Resources