We are looking for an experienced Account Executive to join our team, working on-site from our Tokyo office. In this role you will be a key member of our Sales function, contributing directly to our goals and working closely with talented colleagues across the business.
This is a hands-on role with real ownership and impact. You will apply your skills in B2B Sales, Pipeline Management and CRM to solve interesting problems, ship work you can be proud of and help us raise the bar for what we do. You will collaborate with cross-functional teams, share your ideas openly and have the support you need to do your best work and grow along the way.
You will bring around 4 to 7 years of relevant experience and strong, practical knowledge of B2B Sales, Pipeline Management and CRM. Just as important are clear communication, sound judgement, attention to detail and the ability to collaborate effectively with people across different teams and backgrounds.
Within your first few months, you will get up to speed with our products, processes and people, build strong working relationships across the team, and begin taking ownership of your own work. Over time, you will have the opportunity to deepen your expertise, take on broader scope and grow your career with us as the company continues to scale.
In return, we offer a supportive, inclusive and collaborative environment, competitive pay, meaningful benefits and the chance to do work that genuinely matters. We care about our people, invest in their growth and want everyone here to be able to do the best work of their careers.
If this sounds like you, we would love to hear from you. Ember Partners is an equal-opportunity employer: we welcome applicants of all backgrounds and are committed to building a diverse team and an inclusive workplace where everyone can thrive. Apply today and tell us why you would be a great fit.
Responsibilities
As a Account Executive at Ember Partners, you will play a central role within our Sales function and take ownership of a broad and varied set of responsibilities. Working alongside a collaborative, motivated team, your day-to-day duties will include, but are not limited to, the following:- Negotiate commercial terms and close deals while protecting margins and long-term customer relationships.
- Represent the company professionally at meetings, events and industry conferences.
- Build, manage and accurately forecast a healthy sales pipeline using the company's CRM and sales tools.
- Identify, research and qualify new business opportunities through outbound prospecting and inbound lead follow-up.
- Conduct discovery conversations to understand prospect needs and position the right solution and value proposition.
- Gather and share market and competitor intelligence and customer feedback with internal teams.
- Deliver compelling product demonstrations and presentations tailored to each prospect's context.
- Develop and nurture strong, trusted relationships with prospects, customers and key decision-makers.
- Consistently meet or exceed individual monthly, quarterly and annual revenue targets.
- Collaborate with marketing, product and customer success to ensure a smooth end-to-end customer journey.
- Maintain accurate, up-to-date records of all activity, opportunities and communications in the CRM.
- Manage contract renewals and identify upsell and cross-sell opportunities within existing accounts.
- Uphold the company's values, policies, security requirements and standards of professional conduct in all activities.
- Adapt to changing priorities and remain calm, focused and effective in a fast-moving, evolving environment.
- Take full ownership of your work, manage your own priorities and consistently deliver to a high standard and on time.
- Continuously develop your skills, seek feedback and stay current with the latest developments in your field.
- Ensure your work meets agreed quality, compliance and security standards before it is considered complete.
- Handle confidential and sensitive information with discretion, care and integrity at all times.
- Participate constructively in team meetings, stand-ups, planning sessions, demos and retrospectives.
- Communicate progress, risks and blockers clearly and proactively to your manager and relevant stakeholders.
- Collaborate respectfully and effectively with colleagues across teams, functions, time zones and locations.
- Build strong, trust-based relationships with internal and external stakeholders.
- Support onboarding, knowledge-sharing and documentation so the wider team can learn, scale and succeed.
- Contribute actively to a positive, inclusive, supportive and collaborative team culture.
- Bring energy, curiosity and a solutions-focused mindset to everyday challenges.
- Support and step in for teammates when needed to help the team meet its shared goals.
- Represent the team and the company professionally in internal and external interactions.
What we're looking for
4-7 years of professional experience in a Account Executive or similar roleStrong working knowledge of B2B Sales, Pipeline Management and CRM
Bachelor's degree in Business Administration
Excellent communication, problem-solving and teamwork skills
Benefits
At Ember Partners, we believe that looking after our people is the foundation of doing great work. We offer a comprehensive, thoughtfully designed benefits and perks package that supports your health, your finances, your growth and your life outside of work. When you join us, you can expect the following:- Opportunities to attend, speak at and learn from industry events and conferences.
- Access to telemedicine and online doctor consultations so you can get care quickly, wherever you are.
- Flexible time-off arrangements and the trust to take the breaks you need, when you need them.
- A competitive salary that is reviewed regularly and benchmarked against the market to keep your pay fair and current.
- Thoughtful welcome kits, branded swag and little extras that make you feel part of the team.
- a company-supported retirement savings plan, helping you build long-term financial security for the future.
- a generous annual leave allowance well above the statutory minimum, plus public holidays, because rest and time to recharge are essential to doing great, sustainable work.
- A real commitment to diversity, equity and inclusion, with employee resource groups and an open, respectful culture.
- Structured mentorship, regular feedback and clear, transparent career-progression frameworks to help you grow.
- A home-office set-up allowance plus the laptop, equipment and tools you need to work comfortably and productively.
- Wellness perks such as gym and fitness-membership support, plus wellbeing initiatives throughout the year.
- Commuter, transport and travel support to make getting to and from work easier and more affordable.
- Recognition of personal milestones with celebration leave and thoughtful gestures.
- Full sponsorship for relevant professional certifications, memberships and qualifications.
- Support for relocation where relevant, to help you make a smooth move and settle in quickly.
- Transparent, structured pay bands and clear criteria for progression, so you always know how to grow your earnings.
- Comprehensive medical, dental and vision insurance for you and your dependants, so you and your family are well looked after.
- A dedicated annual learning and development budget you can spend on courses, books, certifications and conferences.
- A flat, low-ego environment where good ideas can come from anyone and are acted upon.
- Allowances and reimbursements for work-related expenses, handled quickly and without unnecessary bureaucracy.
- Personal accident and term life insurance providing financial protection and peace of mind for you and your loved ones.
- Generous, fully paid parental leave for all new parents, supporting you through one of life's biggest moments.
- Mental-health support including confidential counselling, an Employee Assistance Programme and a range of wellbeing resources.
Education
Bachelor's degree in Business Administration